I've been looking at a particular engagement ring with a matching band @ VanCotts. I asked them to give me a price on a particular diamond to be set into the ring. It took them over a MONTH to finally get back to me with a price. Our salesperson, we'll call her 'Shabbey', knew what budget I was working with for both the ring/diamond/band...proceded to show me a diamond, that alone was $800 higher than what I wanted to spend for everything. And I had a fairly high budget. Shabbey and Birdie (the owner) were unable to procure no other diamonds. So, I purchased the ring/diamond elsewhere.