Wow we sure will NEVER buy from Value City again! Not only was the furniture ripped, their customer service is the worst thing I've ever dealt with in my entire life. Cheap furniture-shotty sales reps that won't leave you alone-and good luck speaking to ANYONE about your account. Oh, and if you send in a payment, apparently 8 days in advance is not enough time and you will receive a $35 late fee each time. Value City is horrible.