We were new to the city and I had a flat on the tire for my snowblower. So I drove there in the blizzard. The response to me saying I was looking for help with a tire from the person there was, "What do you want me to do about it?" (I don't know, I guess I thought maybe "repair" or advice...). There was nobody else in the store. Anyway, after that I made it over to Fleet Farm and the young fellow there had me fixed and ready to go in about 5 minutes. It just required a reset with the air compressor. I would never go back to Valley Lawn & Sport.