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Vail Vision - Vail, CO - Reviews page 1 - Judysbook

Vail Vision

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2109 N Frontage Rd W
Vail, CO 81657
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(970) 476-3670
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Reviews

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Best

Our family has gone to Vail Vision Clinic for as long as they have been in the Vail Valley. They have always been excellent in care, vision correction, doctors and staff . I ...

Worst

My glasses have never been right-although I requested that they not be so strong, I was ignored and I am unable to read although I have progressives. Customer staff is great-DR's ...

Wonderful vision care and customer service 10/10/2007

jevans1 Provided by Partner
Our family has gone to Vail Vision Clinic for as long as they have been in the Vail Valley. They have always been excellent in care, vision correction, doctors and staff . I would highly recommend them to anyone.With two locations which ever is best they will help and fit you in. I has bad allergies this summer and they continued to see me sometimes daily till they cleared up my condition. I am very grateful tp them. Pros: Always been happy Cons: None more

Vail Vision-poor 8/27/2007

broadband Provided by Partner
My glasses have never been right-although I requested that they not be so strong, I was ignored and I am unable to read although I have progressives. Customer staff is great-DR's and billing poor. Pros: customer service great, ambience great, parking not bad. Cons: billing depatrtment doesnt seem to know proper procedures or codes! wow, Doctors dont seem to listen well. more

Beware of Dr. Paige at Vail Vision! 8/22/2007

amidsthespires Provided by Partner
I also had a bad experience with Dennis Paige. I went in after getting NEW tri-focal glasses, $500 at 20/20 in GWS, asking to get only my annual contact lens prescription. He charged me for BOTH an eyeglass and contact lens prescription and suggested that I might want to buy the $50 reading glasses to amend my new contact lens prescription! When I questioned spending the extra $50 for the eyeglass prescription, I was told that only Dr. Paige could remove the fee and he was with another patient. I bought the reading glasses to go with my contact lens prescription however I have not needed these in the week that I have waited to see him again. However, the mid-range and distant-range on my new bi-focal contacts is appalling and I do not feel safe driving with this prescription! I was going to see him again tomorrow but after reading these reviews, I will call to see if another doctor in the office can see me. I am leaving this weekend for a trip to England and had hoped not to have to spend so much time on this facet of preparation. I feel that I am owed $100 from Vail Vision and a contact lens prescription that I CAN use! Stay tuned... more

Quality Care 6/25/2007

cjhood4 Provided by Partner
I was recently on vacation with my family and had a terrible allergic reaction in my eye. Vail Vision, Dr. Page and staff were incredible! They were able to squeeze me in between patients and Dr. Page was prompt, caring and knowledgable. Becuase of their willingness and kindness I was able to recieve top of the line treatment and enjoy the rest of my vacation. I would highly recommend Vail Vision. more

Best Customer service in Vail 6/19/2007

da1213 Provided by Partner
Dr Page and his Vail staff are the best I would highly recommend them, their lab guy Mat is Awesome he helped me with some sweet sun glasses for mountain biking. My insurance was billed properly, the front staff is friendly and helpful Pros: parking more

Most professional, compassionate customer service 6/19/2007

moe77 Provided by Partner
Great experience. Moved to the valley and took whole family for eye exams. The front desk was receptive and understood our insurance and made sure we understood our coverage. Dr. Page was great with my kids and really seemed to care about our eye health. My kids needed glasses and the staff took the time and care to make my kids happy about wearing glasses. I was fit with new contacts and have never had more comfortable, crisp vision. Thank you Vail Vision. Pros: Great service more

worst place in vail to get your eyes checked 11/11/2006

jjjmurph Provided by Partner
Do not see Denis Page!! He is a mean rude person that has no idea what he is doing!!! No one in the valley should support someone like this.... and his wife/office manager is the rudest person in vail... trust me do not go to VAIL VISION more

worst optometrist ever 9/18/2006

karrenw Provided by Partner
Dennis Page is the worst doctor I have ever been to. I had the worst experiance. He wrote the wrong Rx for my glasses and had no idea what he was doing. I would never trust my eyes with someone who so careless as he is. more
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