JavaScript is not enabled.
VCA Lake Shore Animal Hospital - 15 Reviews - 960 West Chicago Avenue, Chicago, IL - Specialty Animal Services Reviews - Phone (312) 546-4435

VCA Lake Shore Animal Hospital

Claim
marker
960 West Chicago Avenue
Chicago, IL 60642
marker
(312) 546-4435
Incorrect info? Correct your listing

Photos

VCA Lake Shore Animal Hospital - Chicago, IL
VCA Lake Shore Animal Hospital - Chicago, IL
VCA Lake Shore Animal Hospital - Chicago, IL
VCA Lake Shore Animal Hospital - Chicago, IL
VCA Lake Shore Animal Hospital - Chicago, IL
VCA Lake Shore Animal Hospital - Chicago, IL
VCA Lake Shore Animal Hospital - Chicago, IL
VCA Lake Shore Animal Hospital - Chicago, IL
VCA Lake Shore Animal Hospital - Chicago, IL
VCA Lake Shore Animal Hospital - Chicago, IL
VCA Lake Shore Animal Hospital - Chicago, IL
VCA Lake Shore Animal Hospital - Chicago, IL
VCA Lake Shore Animal Hospital - Chicago, IL
VCA Lake Shore Animal Hospital - Chicago, IL
VCA Lake Shore Animal Hospital - Chicago, IL
VCA Lake Shore Animal Hospital - Chicago, IL
VCA Lake Shore Animal Hospital - Chicago, IL
VCA Lake Shore Animal Hospital - Chicago, IL
VCA Lake Shore Animal Hospital - Chicago, IL
VCA Lake Shore Animal Hospital - Chicago, IL
VCA Lake Shore Animal Hospital - Chicago, IL
VCA Lake Shore Animal Hospital - Chicago, IL
VCA Lake Shore Animal Hospital - Chicago, IL
VCA Lake Shore Animal Hospital - Chicago, IL
VCA Lake Shore Animal Hospital - Chicago, IL
VCA Lake Shore Animal Hospital - Chicago, IL
VCA Lake Shore Animal Hospital - Chicago, IL
VCA Lake Shore Animal Hospital - Chicago, IL
VCA Lake Shore Animal Hospital - Chicago, IL
VCA Lake Shore Animal Hospital - Chicago, IL
VCA Lake Shore Animal Hospital - Chicago, IL
VCA Lake Shore Animal Hospital - Chicago, IL
VCA Lake Shore Animal Hospital - Chicago, IL
VCA Lake Shore Animal Hospital - Chicago, IL
VCA Lake Shore Animal Hospital - Chicago, IL
VCA Lake Shore Animal Hospital - Chicago, IL

Reviews

( 5 )
( 3 )
( 1 )
( 1 )
( 5 )

Best

Dr. Brian Brumfield is amazing to say the least. My husband and I have taken our cats to VCA Lake Shore Animal Hospital since Dr. Brian joined the amazing VCA staff. We recently...

Worst

I am a first time dog owner and this place is within walking distance to my house so I thought it would be perfect. For the first 6 months that I took my puppy there, I thought t...

VCA -- great experiences!! 7/9/2010

Dr. Brian Brumfield is amazing to say the least. My husband and I have taken our cats to VCA Lake Shore Animal Hospital since Dr. Brian joined the amazing VCA staff. We recently added a puppy to our family and on the third day we had him he woke up with a swollen eye. It was soo comforting to know we could schedule an appt. with Dr. Brian, a Veterinarian we trust! During this stressful moment I was comforted by the fact that I knew Dr. Brian would take care of our new puppy, this prompted me to write this review. If you are reading these reviews to try to ensure you have a great team of veterinarians for your animal friend, rest assured our animals are our family members and I completely trust Dr. Brian?s opinions and suggestions on how to properly care for them. Furthermore, Dr. Brian always takes time to answer ALL of our questions, which is at times a lot of question. Overall, the staff at VCA Lake Shore Animal Hospital is great too! more

Great hospital 5/19/2010

I read all these reviews before I went there. I almost didn't go because of them. If I didn't, my cat would have been dead. Not once did I think they were after my money, and they did everything they could to care for my sick cat. He had hepatic lipidosis. I took him to a different vet first; they gave him fluids and pepcid. When I got him home he got so sick that when I brought him into Lake Shore I thought he was on deaths door. It was the fast acting of the doctors and staff that saved his life. Since then I have dealt with most of the doctor staff and have found them to all be very caring. The techs are pretty intelligent and considerate also. If you want a cheap vet you will get cheap services. And 60 dollars for an exam seems to be the standard rate in the city. Pros: very caring, very experienced Cons: very busy, call for an appointment early. more

Terrible! 10/13/2009

I came here with a coupon for a free exam for new customers. The Dr. was completely short, in and out. Acted like he had somewhere else to be. I was told when I left that the coupon covered the visit, then a month later I received a bill in the mail. All they can say is their employees are excellent and don't know how this could have happened. They are only about making money, and it's terrible. Pros: NONE more

VCA Lake Shore Animal Hospital is a joke 7/11/2009

I would seriously think twice about taking your dog here. The "vet" prescribed our dog both steroids and anti-biotics at the same. Then compounded the problem by not checking to see what kind of infection it was. Flash forward over a year of consistently poor care later we found another vet that took the time to make sure the diagnosis was correct. The final straw for us was the lack the professionalism and extortion tactics we encountered while getting our dogs nails trimmed yesterday. Not only did they cut into the quick, and not just nicking it thank you, they brought him out without trimming all his nails when we pointed that out we ended up dealing with excuses about why they couldn't until they finally finished. It wasn't until they came back the second time that they told us about cutting the quick. Then they promptly proceeded to tell us that if we wanted "better" service we should bring our dog in once a week. Lastly, when asked about what we should do about the quick they r more

VCA Lake Shore is GREAT 7/2/2009

I'm genuinely shocked by the negative reviews. We have taken our three dogs to VCA for years, and seen several different doctors during that time. No matter who we see, the vets and staff have always been gentle with our dogs, conscientious about their care, and attentive to our many needs as worrywart dog owners. They have also never failed to accommodate us when we have had an emergency, real or imagined. As for the premises, I'm not saying I would eat off the floor (there are a lot of animals there, after all), but it is appropriately clean -- not at all filthy and/or smelly as someone suggested. As for price, there are certainly cheaper vets, but you get what you pay for. more

HIGHLY recommended 5/3/2009

We've been taking our pets to Dr. Diaz for over 11 years and feel he's the best. He's kind, gentle and very compassionate, always going above and beyond. \r In addition, the staff is fantastic. They're friendly, caring, and always very professional, adapting to every situation. In conjunction with the Dr. Diaz and the other vets (who I've seen occasionally and are also wonderful), they help make the 'vet experience' go as smoothly as possible. Depending on the situation, they can actually make it fun with their great personalities.This is the first internet review/recommendation I've ever written but felt Dr. Diaz and the entire staff should get the praise they deserve. If you're looking for a new Vet facility, you just found it. more

Dora 2/27/2009

I have been going to VCA on Chicago ave, for the last 8 years. Dr. Diaz has been our Doctor. We have never had a better care for our pets, and this has not been the only vet I have been in Chicago. Dr. Diaz is compassionate, caring and very well informed. Our dogs love going to him and you can tell he loves animals. I know that when I take my dogs to Dr, Diaz and the staff at VCA Chicago Ave. that my pets will be well taken care for and mostly loved. I wish I had met Dr. Diaz and the staff at VCA much earlier and maybe all my dogs would have had the same care and compassion that my current dogs have had. more

Expensive, but what do you expect in the city? 2/16/2009

First time dog owner. This vet is less than a mile from my new apt. Driving any further would just add cost, therefore I pay for the convenience. I have never had a bad experience here. Dr. B was a very good listener and answered all my stupid questions making me feel very comfortable. While the cost does burn a hole through my pocket, I can't expect a pet to be cheap. I would rather take my puppy to a reputable company than a sleazy one where he may leave sicker than he came. I wouldn't recommend getting your pet fixed anywhere other than the Anti-Cruelty society though - I paid $35 for neutering and micro-chipping - they do hundreds a week so you know they have the experience and you can't beat the price. Pros: Dr. B was a very good listener and answered ALL my questions Cons: the "city" price tag is steep, but the doctor made it worth it more

OUTRAGEOUSLY EXPENSIVE 12/9/2008

This place is OUTRAGEOUSLY EXPENSIVE. Don't waste your hard-earned money here. The office visits are over $60 which is double of some other places. A $20 shot for my cat cost $70 because of a $50 "exam" which consisted of listening to the heart and looking in the eyes and ears. AND the cat had been examined there only 2 weeks before. Find a vet that has reasonable prices. Pros: none Cons: espensive more

Knowledgeable and loving care 4/25/2008

Dr. David Diaz at VCA Lake Shore Animal Hospital has saved my dog's life twice. He is knowledgeable, loving, and accessible, He is conservative about tests and treatment and reviews options so that my dog gets good , cost-efficient care. VCA Lake Shore is clean, efficient and well organized. My dog gets better care from their caring competent staff than I get from my family doctor. I would never go anywhere else. more

Don't take your pets here! 2/29/2008

I am a first time dog owner and this place is within walking distance to my house so I thought it would be perfect. For the first 6 months that I took my puppy there, I thought the prices were slightly unreasonable, but then I decided, she must be getting very good care so we stayed with this vet. After my dog got spayed there, she has had many complications and it has cost us over a thousand dollars to deal with my dog's issues. I strongly believe that these people just want to rake money from their unsuspecting customers and when you confront them or question their diagnosis they are rude and in unconcerned. Do Not Take Your Pet Here!! Pros: office staff friendly Cons: smelly, expensive, uncaring veteranarians more

Dont bother 6/11/2007

don't bother the place is smelly and filthy more

A friend to our little friends. 5/11/2006

We've been taking our cats here for about 22 years and have never been disappointed. Even Halsted, our most fierce cat, finds the staff trustworthy. He's gone there for all seven years of his life. PROS: They know a lot and are kind. CONS: None more

Expensive 3/2/2006

Really pricey. There are a lot of other great vets in this area who charge reasonable prices. No need to be gauged here. Also, anytime I left my dog for boarding, I never got all my stuff back. They always lost my dog's toys or food or both. Pros: nice office staff, clean Cons: parking, excessively expensive more

Bad Value 3/1/2006

They seem quick to treat, which makes you wonder if they're pushing serivces to run up your bill. They recommended pricey surgery for my dog's bladder stone (they charged $ 450 just to diagnose it). I opted out and went to another vet. They treated her with antibiotics and the stone went away. Never even needed the surgery. Pros: parking, admin staff, hours Cons: expensive, pushy doctors more
< Previous 1 Next >
WINTER DISCOUNT :
15% OFF all yearly plans
Use YEAR15 at checkout. Expires 2/28/2017

Owner Message

  • At VCA, your pet's health is our top priority and excellent service is our goal. We treat each pet knowing it is an extension of your family. Our dedicated staff of veterinarians, board certified specialists, and technicians strive each day to give your pet the very best in medical care. We understand how important it is to have a local veterinarian you can trust and who, most importantly, knows your pet almost as well as you. With nearly 600 hospitals in 42 States, we've built a network of trusted local animal health providers giving the finest care for the pets in your family. We invite you to get to know our caring staff! New VCA patients are eligible for a FREE First Exam - a risk-free opportunity to learn what makes VCA so different.<br><br>We're looking forward to meeting you and your pet and demonstrating our commitment to providing your pet the highest quality care!

Additional information

  • Hours:

    Mon-Thu 7am-7pm, Fri 7am-6pm, Sat 7am-3pm
  • Payments:

    American Express, Discover, Master Card, Visa
  • Neighborhoods:

    Goose Island, West Side

Best Deals and Recommendations