We've been clients at this clinic for about 8 months now. In that time, we have made 2 emergency visits (1 for our dog after he ingested some coffee beans, 1 for our cat after she broke her hip playing with our other cat), and we've taken both our dogs in for their annual shots.
First, the hospital is open on Sundays. This was a lifesaver for our dog the morning of Christmas Eve.
The staff is wonderful, always friendly and helpful. More importantly, they seem to know how to keep records properly, which I have found to be a rare quality. Whenever I need information for an airline or a boarding facility, I have a very easy time getting it from the receptionists, which I really appreciate. We have seen 3 different vets at the hospital, and while Dr. James is definitely my favorite, they have all been very competent and good with our animals.
Over the past 3 years, we have had an absolutely miserable time finding a competent vet who had an equally competent and friendly staff. After bouncing from clinic to clinic, I can happily say that Alderwood has our business from here on.
Pros: Staff is friendly, vets are competent and good with the animals.
Cons: Veterinary services are expensive. But that's anywhere.