I don't even know where to begin. I'd been going to Tamara for nearly 3 years. Sadly, for my wedding day, she was unable to get me in at a reasonable time (8am for a 4pm event...), even 3 months in advance, so I was scheduled with someone else. Arriving at 12:30, I wish I'd had a photo of what I wanted, but thought ""cascading waves"" was pretty straight-forward. One hour later, I could tell we weren't headed in the right direction, and although I'm usually easy-going, I thought I'd better speak up. After all, this was my wedding. She finally got another stylist who seemed to know what he was doing. By 3pm, I thought if I at least looked presentable, since no one seemed to know how to create these elusive ""cascading waves"" (at least no one who was willing to take the time to do it...), I left the salon looking OK, but by the time I'd arrived at my in-laws, where the event was to take place, I took one look in the mirror and saw ""Kitty"" from ""That 70's Show"" staring back at me. I broke down crying, washed my hair (which they didn't do, BTW!), and styled it myself. While it wasn't the ""cascading waves"" I had pined for, it was pretty. nearly 6 months later and I'm still a little bitter. I hate to lose a good hairstylist, but I can't go back. Not only am I terribly disappointed, but now I'm faced with having to find a new stylist. Oh, the horror!
Pros: Friendly staff, free parking
Cons: Lack of loyalty on stylist's behalf, lack of acknowledging short-comings