Uptech Computer

I wish to communicate my experience with Uptech Computer. I have had my computer serviced by them many times in the last ten years and have always felt I had been treated fairly and with expertise. The last time was this month, and Cody, the technician, could not have been better with the problem-solving. more

My hard drive crashed last week while on vacation in Portland and I had an important work project due that week. I took it to Uptech and they were able to quickly identify the problem, replace the hard drive and even save some important files I had lost. The tech I worked with there was very professional and very knowledgable when it comes to computers. I would highly recommend them. more

I have used Uptech many times over the years. I trust them with my business computers and they always treat me right. Great company! more

DO NOT USE FOR HARDWARE REPAIRS! I am a small business person who made that mistake. Based on referrals by colleagues for software issues ... I took my computer to them for simple issue. Repair failed before even left shop due to shoddy work. Redone, lasted about a week due to issues initially pointed out not being addressed. Brought back. However, again did not pay attention to request to hold for experienced staff to repair or those initial issues mentioned. Ultimately they totaled machine. Backed up so that not issue. But cannot afford to replace. Cannot dispute charge for repairs because paid cash when new clerk could not figure out how to charge transactions. Uptech dismissive & unwilling to work together for any refund. Cannot afford replace this computer so business's productivity massively. Buyer beware! While machinery can fail due to fault of repair-person, that was not the case here. Plus, Uptech took no responsibility ... Slimey, slimey, slimey... more

I dropped my computer off this morning because it wouldn't boot up and I had it back this afternoon working perfectly! Turns out I had a bad video card. They upgraded the card and cleaned out my machine (dust bunnies) for the same cost as it would have been for me to go and buy my own video card somewhere else to install myself! Fred was very nice and helpful and called me before making any repairs! Will definitely go back to them God forbid something else goes wrong! Pros: price, friendliness, service, quality more

Great work done at a fair price. Their hardware selection is great, given the size of the store. Items are priced very reasonable and good quality. Their Service is excellent. I will not take my computers or laptops anywhere else. Their service is superior to any of the Big Box stores, if you want to be treated as a customer and a person this is the location for you!! Pros: Great Service Cons: None to speak of more

This is my second time to this do-it-all store, in terms of hardware and software. I had some nasty infections on my computer and my hard drive was on dying. I thought I was going to lose all my documents and pictures. But it only took them 2 days to get ready of all the viruses and spyware, and rescued all my data. If it were for the dying hard drive, I wouldn’t ever have to re-install Windows and all the software (we all know it’s such a hassle to do). Best of all they charge only a fraction of those big stores do. Now my computer has been working flawlessly ever since. Pros: Fast, inexpensive, more