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Ups Store - Salem, VA - Reviews page 1 - Judysbook

Ups Store

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1329 W Main St
Salem, VA 24153
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(540) 387-0077
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Words cannot even begin to explain how horrible the customer service is. The girl sat at the computer and played solitaire the entire time I was in the store. Then, they lost a ...

Horrible Customer Service 6/23/2009

Words cannot even begin to explain how horrible the customer service is. The girl sat at the computer and played solitaire the entire time I was in the store. Then, they lost a package I dropped off and when I called about it the manager REFUSED to help me because I didn't purchase the label from their store and therefore they didn't ""make any money"" off of me so why would he help me. They need new management and a new staff at that. Pros: good location Cons: complete lack of customer service more
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