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Unlisted Business - Point Pleasant Beach, NJ - Reviews page 1 - Judysbook

Unlisted Business

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2435 Bridge Ave
Point Pleasant Beach, NJ 08742
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(508) 853-2854
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Main categories:

Beauty Salons

Related categories:

Personal Care

Reviews

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Best

I have a two year old son who absolutely hates getting his hair cut. Well, I took him to Small Wonders and I was pleasantly surprised at the clean play area and experienced staff...

Worst

I also had a really bad experience recently at Small Wonders in Point Pleasant, very similar to previous reviewer. I have two young kids. I also was a few minutes late, as will ha...

Really Bad Experience 10/11/2011

I also had a really bad experience recently at Small Wonders in Point Pleasant, very similar to previous reviewer. I have two young kids. I also was a few minutes late, as will happen with young kids, and was told that Danielle would only do one haircut. Totally inflexible. When Danielle finished my son early, I asked her if she would also do my daughter. At that point, the crazy receptionist literally started to shout at me, insult me and ordered Danielle not to do the haircut! Totally crazy outburst!! Very upsetting to me and my kids. To make matters worse, Danielle did not say a word to stop her and was cold to kids. Danielle needs to fire the venomous receptionist, get a backbone and some personality, or, she will slowly lose her business. Point Pleasant is a small place and a bad reputation travels fast. Clearly, when several Moms take time out of their busy lives to write these bad reviews, there's gotta be something wrong. more

Not a friendly salon... 9/14/2011

If you would have asked me to rate this place four months ago I would have given it 5 stars.. however something awful has happened there. I had taken my kids there about 5 times from Sept '10 to May '11 and it was a pleasant experience. Danielle was great with them and a pleasure to talk to. My family and I moved for a few months and came back to the area in August '11 and we were so excited to go back to see Danielle... however it was truly a disappointment. We were 10 minutes late for our appointment, completely my fault, I had misjudged the length of time it would take to get there coming from our new location. When we arrived we were NOT welcomed, Danielle and the receptionist had horrible sour pusses on their faces, I promptly apologized for our tardiness, explaining about the new route.. and I got a ehh..ok... and still nasty sour pusses. She was not friendly to the kids and certainly not to me. Noticing her attitude I tried to change it and make conversation. When conversation was one word answers from her, I asked her if she was ok.. and I got a yes and then I stated really you seem a little grumpy. At this point her receptionist said ""That's because we don't like customers who are late."" .... REALLY?!! You own a kids salon, and you are telling me that you expect every parent to always be on time? Anyhow, I told them they could cancel my son's cut if it was that big of a deal and she said we will see.. after finishing the cut for my daughter (which wasn't even what I asked her to do) she asked if she could skip the blow dry so she could do my son.. I said that's fine (I really should have just left at that point). After she was done with him, she didn't even wipe off the ton of hair all over him and his clothes and said nothing to me. So as I checked out with the receptionist, I merely stated to her in a calm and very LOW voice, that no matter how upset you are with a customer that they are late, that should NEVER come across to your client.. I should have been welcomed with a smile and a hello and if it was that big of a deal simply say because you were late we may not be able to fit both the kids in.. I'm an adult and understand. But to be treated the way I was.. was unacceptable. At this point the nasty receptionist became loud and began yelling at me that it was my fault and I had come in on the end of a conversation about how rude customers are that show up late. And that by stating that Danielle seemed grumpy I had initiated the fight and that I had never been to the salon (although I had the frequent hair cut card for both kids stamped and all...). Needless to say my experience there was HORRIBLE, I will NEVER go back.. and it's a shame, I really liked Danielle. I can only assume that the negative attitude of her receptionist has worn off on her... and maybe the summer of tourist showing up late or maybe not at all has made them bitter Betty's.. but that's unfortunate since I was not a tourist and was indeed a returning client. more

The best place to take your child! 2/19/2006

I have a two year old son who absolutely hates getting his hair cut. Well, I took him to Small Wonders and I was pleasantly surprised at the clean play area and experienced staff who made my son feel so comfortable and at ease. He was able to watch his favorite dvd on his own TV while he rode in a big foot jeep and played with a basket of toys. He was so pre-occupied in his surroundings that he totally forgot how he hated haircuts! It was the best experience ever. If you have a timid child this is the place to go!! I highly recommend it! Pros: Inexpensive, Clean, cozy-like atmosphere more
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