I ordered my wall oven on 11/16/2005. I received an email on 11/17/2005 indicating that my order had been placed. On the website it indicated that it would take 1 to 2 weeks to ship. Much to my surprise I received an email on 11/21/2005 indicating that my item had shipped. Then I received another email on 11/22/2005 giving me the shipping and tracking information. The delivery company called me on 11/29/2005 to let me know that my appliance had arrived in GA, and that they would be delivering it. This was a fast and simple process in my opinion. And since I don’t like talking on the phone, I loved the fact that I never had to pick up the phone to inquire about my order. That is great customer service!
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