the hairdressers are very modern, friendly and talented. however the front desk does not seem to mirror the same quality; communication and organization is lacking, ex. they arbitrarily cancelled my appointment, didn't notify me, and upon arriving for my supposed appointment, i waited for an additional hour only to be booked with a different hairdresser (which of course they didn't inform me of that either). i am a hairdresser, and though this is a sure-shot place to get a killer cut & color, something as fundamental as a capable front desk should not be such a challenge.
more