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Unclaimed Freight Co - Lancaster, PA - Reviews page 1 - Judysbook

Unclaimed Freight Co

Claim
marker
3019 Hempland Rd
Lancaster, PA 17601
marker
(717) 397-6241
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Main categories:

Furniture

Related categories:

Home & Garden

Reviews

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( 1 )
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( 4 )

Best

I don't understand, I've shopped and bought at unclaimed and had a very good experience, great prices and services

Worst

My Wife and I went to Unclaimed Freight to purchase a Sofa & Loveseat .Here is What are so-called honest Salesman won't tell you upfront (1) there is no warranty

Editorial review from Citysearch 5/1/2013

We bought a sectional couch and one of the legs can't screw in because it has a defect. We know someone that worked in the warehouse, and they told us about the employees using the couches to take smoke breaks, leaving them in the rain, then wrapping them in plastic and selling it!! They would drop things off the loading dock, which is 10 feet high, and dust it off then give it to a paying customer as new!! If you like something there, take the floor model, because you can't inspect your item before leaving! Then you will be approached by the guy that fixes the furniture. He will offer to cut out the middleman and repair it himself, give you his number and tell you not to tell the management! Seriously?\r more

goog experience 1/30/2012

I don't understand, I've shopped and bought at unclaimed and had a very good experience, great prices and services more

Unclaimed Freight Don't Take the Salesman at his Word 2/23/2011

My Wife and I went to Unclaimed Freight to purchase a Sofa & Loveseat .Here is What are so-called honest Salesman won't tell you upfront (1) there is no warranty more

DO NOT SHOP 3/21/2010

I made the mistake of accepting a ""sales"" job at Unclaimed...It took about 3 weeks to find out that the owner could care less about anybody that walked through the doors (customers & employees). Not only were customers treated as second class citizens, the ""management"" encouraged the practice. ""Lie if it takes to make the sale!!!"" Pros: One star is too many Cons: Too many to list more

Unclaimed Crooks 4/24/2009

We just returned from a horrible trip to Unclaimed Freight in Lancaster, PA. What was suppose to be an exciting event for my daughter and her fiance', turned out to be a nightmare. When we arrived, we were suppose to pick up a couch and loveseat that my daughter had purchased, but it seemed that the salesperson made a mistake and there wasn't any available in the warehouse so they told them they would have to take the floor model. They did not want the floor model and asked for their money back. We were then told that we would have to pay a 10% restocking fee for something that was never taken out of the store. Needless to say we were livid. After threatening to contact our attorney, they said they would only charge a 5% restocking fee. Needless to say, we were finally refunded minus the 5%, but we are filing a civil suit against them.. They should be put out of business!! Take my advice, do not buy anything there!! Pros: Biggest Rip-Off in Town Cons: They need to be put out of business more

Worst Customer Service Ever 4/12/2008

I see that they give an option of 5 stars for this 'company'. In my opinion, I would not even give them 1 star. I called the store for a price on a frame at 11;30 am. When I went to the store at 2:00 pm on the same day, the price went up $3 and according to their 'manager' Frank, there was nothing that could be done. The original price could not be honored and he was the one who gave it to me. I dealt with 4 'sales' people, only one of which was decent. Judging by the extremely rude manner in which they deal with their customers, I would doubt any of them would have ever been educated in what customer service truly means. When we pressed the issue about the price change, the reason given once again by Frank was that it was 'human error'. He sarcastically offered to give me the difference from his pocket after which he left the office without even doing that. The other option he and the 2 other 'sales' people gave was that I could purchase the merchandise elsewhere. Cons: POOR CUSTOMER SERVICE, PRICE ALTERING more
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