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U-Haul Co - Spokane, WA - Reviews page 1 - Judysbook

U-Haul Co

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21 W 3rd Ave
Spokane, WA 99201
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(509) 624-3147
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U-Haul Co - Spokane, WA

Reviews

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Best

I loved the easy check out! Great staff. They made the move stress free. Thank you!

Worst

on the positive...this location has a TON of vehicles, and availability is NOT limited, as you might find to be the case at other locations. Pros: Great selection...many vehic...

not a great experience 5/20/2011

I went there to move my stuff across town and was ignored by the store manager when I arrived. He even walked away as I approached the counter. I went somewhere else after that. Just thought you should know if you're interested. more

Horrible experience, poor customer service and extra fees 5/20/2011

I went to this location and rented a vehicle. Unfortunately, I left my dolly at my old apartment. I called the store and asked whether I should return it or what. They didn't give me an answer and told me to call the receiving store. I called them, they didn't give me an answer and told me to cal customer service. I called them and was told that I could drop off the dolly at the previous store. When I asked how much it would cost, she told me a certain amount. I returned it and they charged me $200 more for following the direction of the customer service lady. The Manager told me it wasnt his problem and when I complained, I was told I was wrong and they were going to charge me anyways. Horrible experience. I do NOT recommend ever going to this store. more

Stress Free Service! 4/1/2011

I loved the easy check out! Great staff. They made the move stress free. Thank you! more

Large Selection, Poor Customer Service 5/24/2007

on the positive...this location has a TON of vehicles, and availability is NOT limited, as you might find to be the case at other locations. Pros: Great selection...many vehicles Cons: Poor customer service...no parking more
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Editorial

  • Do-it-yourself moving trucks, trailers, equipment and packing supplies for one-way and in-town moves. Storage is also available.

  • 7/31/2008 Provided by Citysearch

Additional information

  • Hours:

    Mon. - Thu., Sat. 7am - 7pm;Fri. 7am - 8pm;Sun. 9am - 5pm
  • Payments:

    American Express, Discover, Visa, Master Card
  • Neighborhoods:

    Riverside

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