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Tuxedo Club - Kirkland, WA - Reviews page 1 - Judysbook

Tuxedo Club

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344 Parkplace Ctr
Kirkland, WA 98033
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(425) 822-2384
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Reviews

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Best

Our daughter's wedding was great. The Tux Club played an important part in this special event. Bob did everything that he possibly could to make the measuring, fitting, pickup and...

Worst

Went for tuxes for my friends wedding. All the groomsmen had a problem with their outfit. The quality of the clothes is terrible. Some were ripped, stained, and didn't even match ...

Editorial review from Citysearch 8/7/2012

What started out to be a great experience turned out to be really bad! Bob seemed extremely nice and competent but turns out he is neither. Large wedding party and nearly everyone had at least one serious issue with the tux. Even though Bob measured us personally months in advance nothing was right. The ""tailoring"" consist of tucking huge amounts of material inside and putting very visable hems on both the pants and coat sleeves. I mean we are talking several inches up the pant are these horrible poorly matched stitches. And the coat sleeves don't even get me going! One entire tux in particular was beyond belief - pants were oversized by several inches both in the waist and the hem, the coat sleeves were tucked up and sewn in a way that caused it to gather and rumple badly. Many of the shoe were the wrong size - some shirts wrong - and get this one pair of shoes even had a detached sole. After viewing the shoe with the sole detached from midshoe to the the heel Bob the owner still insist they check each item carefully before they give it to you. If as he said to me they check everything carefully and I take him at his word that they do then I have to assume he really doesn't care about the product he puts out. Oh and don't expect an apology from Bob if you complain. You may instead be asked to leave and offered the choice ""to settle things elsewhere"" as another member of the wedding party found out. Wow - R you kidding me! more

Horrible 8/22/2011

Went for tuxes for my friends wedding. All the groomsmen had a problem with their outfit. The quality of the clothes is terrible. Some were ripped, stained, and didn't even match and a lot of the buttons were barely hanging on.. They rush you so fast during the fitting that i walked out with a jacket that was too small and they could do NOTHING for me to exchange it. Save your money and time and go somewhere else. more

Great Shop 9/22/2010

Our daughter's wedding was great. The Tux Club played an important part in this special event. Bob did everything that he possibly could to make the measuring, fitting, pickup and return easy for all of us. more

The Best service over the years 10/22/2009

Bob and the tuxedo club have been great over the years... my brothers and i have been renting tuxedos from Bob since our junior high dances at finn hill thru high school dances at juanita. i just recently got married -Aug 2009 and once again Bob delivered as always! some of the write ups forget to inform you that the Tuxedo Club has the best customer service, merchandise and prices around! Its a small world too! i happened to be the customer present in the shop when the bride in the below review returned her tuxedos to the Tuxedo Club- too bad they forgot to mention they returned their tuxedos LATE on a Wednesday in Hefty bags and threw them on the shop floor. (The Bride must have had a rough time at her wedding---too bad she had to be the one to return the tuxedos the following wednesday after her wedding! ) Pros: The Best service in town Cons: parking in plaza on friday night more

Great Service and large selection. 10/10/2009

I've done business with Tuxedo Club for the past 4 years. From occasional use, to my wedding and my son's proms. Bob (the owner) is always helpful and goes the extra mile and will do his best to help you out. I'm happy with the service and flexiblity and it is why I keep going back. Pros: Large selection, friendly service, flexible returns more

Unorganized, unorganized, unorganized 8/5/2009

This was the worst experience I've had renting a tuxedo. You would think it would be easy, but nope. Sizes that were turned in months earlier did not translate to the right sizes in the actually tuxedos. Several members of our bridal party had to return several times to the correct size. The man person in charge was rude to the bride when she was trying to return the tuxedos. The list of negatives can go on and on. Good luck if you decide to use this business. Pros: They got the colors right for the Tux Cons: Incorrect sizes, missing items, late service, unorganized more

**Worst Experience Ever** 8/5/2009

When the week of the wedding came around all of us came 6 days before the wedding day to pick up our tuxes. None of the tuxes fit and they had to re-measure, they told us the tux would be ready the very next morning. The next morning came around they told us again they won't be ready until the following day. Cons: Worst ever experience more

WARNING!!!! BACK AWAY FROM THIS PLACE 8/5/2009

First they got all the measurements wrong, and they blamed us. Second they overcharged us for suits, and they blamed us. Then when we asked them for our money back they yelled and screamed, threw stuff in our direction, and got in our face in front of other customers. Probably the worst place I've ever dealt with in my life, and if you don't believe me then take a chance and see for yourself. Good luck staying in Business Tuxedo Club. Pros: It's only really really bad and not really really really bad Cons: Read Below more

Friendly, Efficiant and Satisfying Service 4/26/2008

Bob, the owner of the store knows what he's doing. My boyfriend has extremely long legs and a small pecs little tummy complex, Bob was able to coordinate a classic yet contemporary look; an Oscar de la Renta Tux, that flattered and excited my boyfriend and was approved by my fashinista sister, my picky mom and matched my prom dress perfectly. Bob did the measurements and we were in and out., in about 20 minutes to enjoy the sunny day. Plus, as a student the down payment was affordable as was the overall package. Prom, is going to be amazing. If you have an occasion that requires a tux...go to the Tuxedo Club! Pros: Service, Selection, Labels, Price more

Excellent Service 12/18/2007

My wife called around the week of my annual company party. With one days notice my wife was successful in ordering a tuxedo over the phone. The employees that assisted me on the saturday morning were more than helpful. They gave me 2 silk tie/vest combos included in the rental - so i could coordinate with one of my wifes dresses. It worked out great! I'll definitely use these guys again in the future-- next time with more notice. For $90 I looked and felt great- compared to my co-workers who spent +$140 and looked half as good. Pros: short notice--great deal $$- excellent selection/service Cons: unfortunately, only kirkland location more

best Mandarin Collared Tuxes around! 11/16/2007

Well, Bob B. (the owner) gave us a good deal and two for free, but there were a few short comings. We wanted Mandarin Collar shirts/coats for most of our crew, but also standard tuxes for some. Everyone but the groom was from out of town and Bob reassured us that he would be able to do any alterations the day before the wedding. Since he is the only alterations guy, it took a bit of time. They also gave one of my guys the wrong type of shirt (of course the guys had no clue what they were supposed to have, so it wasn't until we were at the church that it was figured out) One of the great things about them was that they do free Seattle hotel tux pickups so you don't have to worry about returning them. Pros: 5-button Mandarin collar tuxes, alterations onsite last minute, hotel tux pickup Cons: only 1 alterations guy, so it takes awhile more

Very friendly, quick service 1/15/2007

My fiancee and I needed a tux in a hurry for New Years Eve and the Tuxedo Club in Kirkland made getting the perfect one easy and fast! The owner, Bob I think, was so friendly and helpful, and even remembered our names when we came back in to pick up/drop off the tux. The only thing that wasn't as great as could be (why I give a 9 and not a 10) was the shoe selection--a tiny bit worn out. But ended up perfect because T wanted to wear his own shoes anyway! We will definitely come back again for future tux needs. Pros: Very friendly and helpful Cons: Lose one point for shoe selection more
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