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Tru Green - Sterling, VA - Reviews page 1 - Judysbook

Tru Green

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106 Consecutive
Sterling, VA 20166
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(844) 209-8045
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Tru Green - Sterling, VA
Tru Green - Sterling, VA
Tru Green - Sterling, VA
Tru Green - Sterling, VA
Tru Green - Sterling, VA
Tru Green - Sterling, VA
Tru Green - Sterling, VA
Tru Green - Sterling, VA

Reviews

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Best

TruGreen has been servicing our lawn for several years. I find their staff friendly and informative. \r \r They do come, do the job and leave a lot faster than I could. But th...

Worst

While I have been a customer of theirs for years, this year I am particularly disappointed. They have a good product, and my lawn is relatively free of weeds and nicely green, o...

Editorial review from Citysearch 6/30/2016

I have tree & shrub service only - technician arrives on time whenever appointment is scheduled & work is well done. more

Editorial review from Citysearch 6/10/2016

Charles always does a good job. If I am here he greets me with a handshake and informs me as to what he is putting down....cleans up afterwards. Good conversations. more

Editorial review from Citysearch 12/17/2015

TruGreen has provided a very professional service. Always timely, courteous, and professional from sales to lawncare providers who come to our home. We are very happy with our TruGreen experience. more

Editorial review from Citysearch 9/24/2015

Came when they said he would, gave the service he was suppose to give and I was not home. All looked good when I got home. more

Editorial review from Citysearch 9/2/2014

Came the day I was told. The specialist was very professional. The job was done right. I am very pleased with the response. more

Editorial review from Citysearch 7/16/2014

I appreciate the timely communication regarding service. Trudy always calls with appointment reminders. The emails and paperwork left at the house is a great recap of the services performed. more

Editorial review from Citysearch 4/9/2014

I have had your service for 10 years. It has been a constant battle keeping neighbors weeds out of my yard. Specialist has been great. more

Editorial review from Citysearch 4/5/2013

Terrible customer service. Ignore phone calls, fail to show up for appointments and the promise to come out and service your lawn within 48 hour anytime you have problems with the lawn (yeah..right) - I dropped them after over a month of calls begging them to come out and treat my weed filled lawn. They will, however, find your phone number if you file a BBB complaint. Rather than call their 1-800 number for service - plan on filing a BBB complaint every time you need it ....then you wont be disappointed in their responsivemess. more

Good product, less than professional service 4/24/2012

While I have been a customer of theirs for years, this year I am particularly disappointed. They have a good product, and my lawn is relatively free of weeds and nicely green, one of the best in the neighborhood and I am always complimented on it. My complaint is that they never call before they come (it appears they had the wrong phone number, even though I have gone over this with them more than once). Additionally, once at the home, they just do their thing without even knocking on my door. I usually have something to say, or mention, and would expect a little common courtesy in that regard. This last time they came while I was on vacation, left me a nastygram saying to quit scalping the lawn (I cut it at 4"") and to ""make sure I water it in with 5-7 days"" (I was gone for another 10 days.) When I called to complain, the girl on the other end of the phone just couldn't stop laughing at me while I talked. This is customer service? I don't think so. While I have enjoyed their work in the past, and I still think it's a good product, their poor customer service leads me to stop working with this company. more

I don't know what World Class is but... 2/6/2010

TruGreen has been servicing our lawn for several years. I find their staff friendly and informative. \r \r They do come, do the job and leave a lot faster than I could. But they have the equipment and a lot of their staff has been with them a long time and know exactly what to do. \r They do make recommendations and tell me what I am or am not doing properly. If they offer me a service that I do not currently want that do not badger. I think we work well together. more

Trugreen Chemlawn 8/4/2005

I hired them to help get rid of weeds and make our lawn green. We had them about 3 weeks and I did not really noticed much a difference. Something that bugged me about them is that they would show up and be gone in minutes. I mean you blink and they were gone just that quick. So I started the think they were ripping me off since I was not getting results. Anyway, I did not use them a second month. Like the next week after they stopped coming our yard started to get dark green. I don't know if it just takes a while for their chemicals to work or not? Anyway, from that point we managed our own lawn. From time to time they will call us or leave sheets on our door evaluating our lawn and offering their service. I think they are a little to expensive for their services. Check around for similar companies without the name brand. more
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Owner Message

  • TruGreen is the nation's largest and most comprehensive provider of lawn care services. Served over 2 million customers through over 300 branches located throughout the United States and Canada. TruGreen Lawn and Landcare services offer customized care...

Editorial

  • Lawn, tree and shrub care includes landscaping services and seasonally timed treatments; complimentary fourteen-point lawn analysis.

  • 10/28/2006 Provided by Citysearch

Additional information

  • Hours:

    Mon 08:00 AM-08:00 PM;Tue 08:00 AM-08:00 PM;Wed 08:00 AM-08:00 PM;Thu 08:00 AM-08:00 PM;Fri 08:00 AM-08:00 PM
  • Payments:

    Master Card, Discover, Visa, American Express
  • Neighborhoods:

    Northwest Virginia Beach, Northwest

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