Troy-Alan Chevrolet

Had to take my car in for recall work. Car was running great no problems! But wife drives and card stated the car could catch fire. Picked car up, recall work complete but check engine light was on. Called service to inform them that they created a problem and that I expected it repaired. The service manager rudely informed me that it was IMPOSSIBLE that they did anything to cause the problem and they, just because they worked on the car, could not now be held responsible for every thing that happens. I agree but when I take my car with no issues in for recall work and pick it up and the check engine light is on it is very reasonable to assume they caused the issue. When I made that statement the manger became very defensive and restated that they could NOT have created the issue than stated that anything could cause the problem from a gas cap to something major. ( or a mechanic who has no idea what he is doing under the hood if my car). Take my advice - go some place else! more

I have been a long time service customer and they have always been wonderful! Dean and the mechanics are upfront and honest and to top-notch work! i have taked with the sales people when I have been in for service, but had not dealt with them.\r It came time to trade my vehicle and I recently dealt with the sales department. They were absolutely great! Troy and his staff were more than helpful. They did not have the car I wanted, but were able to get me one in two days! I purchased a new Chevy Cruze and I love it!!! I can strongly recommend anyone to make the trip to visit the store and staff. They make you feel at home and it is sincere. Top ratings by myself and my family! What a great experience! more