When I first went to tan I wasn't sure what to expect since I had never been. I didn't like the way they tried to sell you items that you didn't need to supposedly better your tan. I never had a problem getting an appointment. Most of the beds were pretty good but a few of the beds seemed older and not as strong and didn't give as good of results. Some of the staff were friendly while others just seemed snobby. Overall it was an ok experience.