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Tri Cities Pools & Recreation - Johnson City, TN - Reviews page 1 - Judysbook

Tri Cities Pools & Recreation

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4726 N Roan St
Johnson City, TN 37615
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(423) 283-0048
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Our problems began with this business shortly after signing the contract. They told us everything would be complete within 30 days. It actually took over 6 months. If you are n...

Avoid this business at all cost! 5/14/2008

Our problems began with this business shortly after signing the contract. They told us everything would be complete within 30 days. It actually took over 6 months. If you are not willing to call and ask if they are coming out then they will not. Unfortunately this was just the beginning.\r It has been over a year and we have still not had work completed properly. Our liner is discolored and has been since shortly after install. They initially said they would replace it but kept putting us off. They now refuse to replace even though it is under warranty. Also, the concrete around the pool was not done correctly. Half of it is good and half is discolored with spider web cracks throughout. It is also flaking away. According to a licensed contractor, that came to give his expert opinion, they used too much calcium when mixing the concrete to try to finish faster. Higher levels of calcium makes concrete set up faster. The last issue is the light in the pool. It too went out shortly after install and they refuse to replace it as well. \r I have called and tried to get them to come out and do work but the owner is very rude and verbally abusive. Stay away from this company as we have now found out about many others who have similar problems with them. They are not professional and will not stand behind products. Cons: Will not stand behind products and they are very rude. more
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  • Hours:

    Mon. - Fri. 9am - 5pm;Sat. 10am - 2pm;Sun. CLOSED

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