I am a serious triathlete and certified coach who needs to use a bike shop frequently. Bought two bikes over the past 3 years, staff is great and always bends over backwards to help. Had an issue with one of the Trek frames, and not only did they immediately replace it, they upgraded the frame by two models! Also had some minor mechanical issues on a bike I did not buy at this store, and the mechanics Tim, Sean and Phil each on different occasions stopped what they were doing to immediately assist and repair the issues. Very friendly, helpful and by far the best bike shop I've used anywhere in Tampa, St Pete or Orlando. I refer people to it all the time and do not shop anywhere else.