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Tran Vision Ctr - Laredo, TX - Reviews page 1 - Judysbook

Tran Vision Ctr

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5702 Mcpherson Rd Ste 20 (at Located In Laredo Crosstown Plaza - Ste 308)
Laredo, TX 78041
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(956) 857-3000
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Tran Vision Ctr - Laredo, TX
Tran Vision Ctr - Laredo, TX
Tran Vision Ctr - Laredo, TX
Tran Vision Ctr - Laredo, TX

Reviews

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Best

Over all, our experience at Dr. Trans office was pretty fabulous. I was not able to recall what time my daughter's appointment was scheduled for but at least I got the date right ...

Worst

The day my daughter got her glasses the frames broke before we even got to the parking area. We walked back in and they did order them because to my luck there weren't any more i...

Great Choice 6/25/2010

Over all, our experience at Dr. Trans office was pretty fabulous. I was not able to recall what time my daughter's appointment was scheduled for but at least I got the date right :) Well the young woman at the front desk was very patient as she searched for my daughter's name. She finally found it and it turned out she was expected that day @ 3:15pm...we were there @ 10am and she still went out of her way to get us in while we were there! Although Dr. Tran was not available, my daughter was examined by Dr. Moffett (I hope I got his name right). This man was phenomenal!!! He was so patient and so kind...my daughter was so happy and very relieved as her last eye exam with another doctor was not positive and she avoided going back...even as her vision worsened :( Thankfully he identified the core issue and now she should have her new glasses in just a few days. Now, everyone knows among the great, there are always one or two that sour the experience. The female who "presented" us with options for lenses and frames was a bit curt and seemed bothered by my questions...her facial expression and the look in here eyes made me wonder...I hope her day gets better and I hope she works on her "presentation" skills. When the kind young woman who was talking with me at the front desk was trying to accommodate my daughter for an earlier appointment, another female appeared beside her and as I walked away from the desk, I heard the young woman explain that our appointment was for a later time that day but I had inquired about possibly being seen while we were already there. The other female was quick to shake her head and murmur "No." I know she did this because I turned to look their way strategically at this time to see what her reaction would be...and in typical Laredo fashion...she behaved exactly as expected. Mind you, the office was empty and apparently patients weren't showing up for appointments. Either way, my daughter was seen and she will be seeing clearly again in a few short days. So this just means that Dr. Tran's staff and Dr. Moffett are so fabulous and friendly that not even a couple sour-pusses made a difference. I can see the big white canvas with two smudges that almost disappear...and not the two smudges that ruin the big white canvas :) Pros: Flexible staff, great doctors and good options in eyewear more

Dr. Tran is good glasses not so good. 10/6/2008

The day my daughter got her glasses the frames broke before we even got to the parking area. We walked back in and they did order them because to my luck there weren't any more in stock. We got the new pair a week later, they were good for a couple of months. They broke again they ordered them or so they say. I call one day, and they can't even find my daughter on file, another day and they tell me "Yes they've been ordered". Crossing my fingers hopefully they'll have them this week. Pros: Great doctor! Cons: Glasses poor quality. more
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Owner Message

  • AMENITYVisa - MC - Discover - AX - Medicare & Most Insurance Accepted, Office Hours Monday - Friday 10 AM - 6 PM - Selected Saturday Only 10 AM - 2 PM; Lang:English/Spanish

Additional information

  • Hours:

    Mon. - Fri. 10am - 6pm;Sat. - Sun. CLOSED
  • Payments:

    Visa, Master Card, American Express, Discover
  • Neighborhoods:

    Calton Gardens, McPherson Acres

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