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Tramex Travel - Austin, TX - Reviews page 1 - Judysbook

Tramex Travel

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4505 Spicewood Springs Rd #200
Austin, TX 78759
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(512) 343-2201
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Main categories:

Personal Care , Travel Agents

Related categories:

Travel & Transportation

Reviews

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( 1 )

Best

Chris Carmenaty is a terrific and knowledgeable agent. He is extremely helpful and possesses a wonderful attitude. He made planning our trip to New York extremely easy and cost ...

Worst

My call was not returned, I was berated for my destination choice and the agent said she had no suggestions! She lost your agency a lot of business! Give your agents some ""happy/...

Editorial review from Citysearch 12/12/2012

Dalia Nuernberger has been our travel agent for 11 years and she has arranged and booked the two biggest and BEST trips we've ever taken - our honeymoon and our 10 year anniversary trip, as well as other wonderful vacations! Although we seem to always be on a tight budget, she is amazing at working within our budget. She narrows down our many options and gives us choices, and she remembers our preferences and finds options that we absolutely love. She is friendly, personable, professional, knowledgeable, and gives us excellent advice and tips for the areas we are travelling. We very highly recommend her!!! more

Editorial review from Citysearch 10/29/2012

Awesome experience! Great people! I planned my trip with Tramex and everything went so smooth and I had no problems. Dalia Nuernberger was really helpful, friendly, & had fabulous ideas & tips for my travels. Will definitely use them again. more

I will always use Tramex 1/18/2010

Chris Carmenaty is a terrific and knowledgeable agent. He is extremely helpful and possesses a wonderful attitude. He made planning our trip to New York extremely easy and cost effective. I can't imagine planning trips without his help from now on. Thank you Tramex, and thank you Chris. more

RUDE! 6/15/2009

My call was not returned, I was berated for my destination choice and the agent said she had no suggestions! She lost your agency a lot of business! Give your agents some ""happy/nice pills"" or something! Cons: Absolutely no help! more

Stress-free Vacation Planning 12/30/2008

My husband and I have been clients of Tramex Travel for years now. We have had the pleasure of building a friendship with Dalia at the Spicewood Springs location on all of our trips to Mexico, and I can tell you first hand that we are extremely satisfied with the high quality of service provided to us by Dalia and Tramex. Dalia is very approachable and patient with all our ""dumb travel questions."" We like the fact that we can make payments on our ""one vacation a year"" trip, that Tramex is flexible, and that they provide countless extras. We like that they take care of all the little details that many seem to stress over when purchasing these things separately. Tramex is the leading local travel agency in Austin and I would recommend and have recommended them to all our friends. more

Excellent Customer Service 12/30/2008

The best thing that I ever did was booking my family's vacation with Tramex and not online. With all of the airline and hotel problems that we encountered, I only had to call and e-mail my agent Viji (the best) to get us out of several jams that would have ruined our week had I had to call directly to the 800 numbers myself. She must have a direct line to the everyone's head problem solver from the way that everything was fixed in a jiffy, and with apologies from all and not grudging snarliness. Great job Viji!! Thanks. more

Very helpful! 3/10/2006

I used Tramex to plan a trip to Playa del Carmen. Robin was the agent that helped me and she was very knowledgeable about all of the resorts and hotels there. She was upfront about pros and cons of each. I would definitely use this agency again. more

Horrible 11/12/2002

Their service is horrible, rude people, promise one thing, you get there and see another. Very unhelpful. I travel a lot and will never use them again. If you want a good vacation, DO NOT call these people! more
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Additional information

  • Hours:

    Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
  • Neighborhoods:

    Spicewood Summit

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