I am a novice. I needed a handgun for my 23 year old beautiful daughter who was going to Columbia on Saturday for her second part of her CWP class. We had trained on my S&W 22 but had found out during the Tuesday class that she would have to have a bigger caliber for the shooting part of the class. I had been in Traders a couple of times before and was impressed that the guys who spoke to me, knew I was only looking and had lots of questions, nevertheless, they spent time with me answering simple curiosities. It was Wednesday and I went to Traders with the intent to buy a good pistol, that would be easy for my daughter to handle and sufficient for the class. I met Steve. We looked at a dozen or more guns. Different calibers, sizes, length of barrels, and prices. A while later, I owned a new 9mm. The owners provided a discounted holster, a free bottle of lubricant, an armful of targets. What followed was the best of my experience. I learned that the informative and gentle salesman, was a former Seal, a hero that served our country and spent years protecting me and my family. I had been served and taught and helped by a man that deserved to be served. He was a gentleman, a professional, who seemed to care only about me, a stranger who needed to buy a gun for his daughter. He had every reason to be cocky and short with me, after all, I am a ""Novice"" ( who now loves Traders)! PS, my daughter got her CWP, and she thinks I'm wonderful!