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Trade Secret - Sandy, UT - Reviews page 1 - Judysbook

Trade Secret

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10450 S State St
Sandy, UT 84070
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(801) 553-8902
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Main categories:

Beauty Salons

Related categories:

Personal Care

Reviews

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POOR RECOMMENDATIONS ONLY TO UPSELL AND WHEN YOU ARE DISSATISFIED THEY DONT LET YOU RETURN IT! EVEN IF IT WAS 3 DAYS LATER, SAME PACKAGING, WITH RECIEPT!

HORRIBLE SERVICE 1/24/2008

POOR RECOMMENDATIONS ONLY TO UPSELL AND WHEN YOU ARE DISSATISFIED THEY DONT LET YOU RETURN IT! EVEN IF IT WAS 3 DAYS LATER, SAME PACKAGING, WITH RECIEPT! more

Buyer Beware! 1/24/2008

Do not shop from this store unless you'll love what you buy? for life! Last Saturday I visited the South Towne Trade Secret (now ""Beauty Express"") to purchase a flat iron. Upon using the appliance I found it to be cheaply made & it ripped my hair out with each stroke. I promptly returned it to the original packaging and went to return it with RECIEPT OF PURCHASE the following Monday. I explained my dissatisfaction to the barely-in-high-school employee and asked for a refund. She informed me that store policy does not allow refunds, only store credit. This store offers only 1 other brand of flat irons, that brand being cheaper than the one I was returning. Unsatisfied I asked to speak with the manager, in which I was then informed that she would not be in until Friday! With this terrible of a refund policy a store manager should be in every day to handle these ?exchanges.? Pros: They will stay in business a long time from taking advantage of their customers! Cons: Terrible terrible return policy, unskilled uneducated employees, egotistical manager. more
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Editorial

  • Combination retail store and beauty salon sells a wide selection of salon-exclusive beauty supplies, including cosmetics, hair, skincare and nail products.

  • 8/16/2008 Provided by Citysearch

Additional information

  • Hours:

    Sun 12pm-6pm, Mon-Sat 10am-9pm

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