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Tracy's Automotive - Wichita, KS - Reviews page 1 - Judysbook

Tracy's Automotive

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3804 W Maple St 100
Wichita, KS 67213
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(316) 945-3414
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Tracy's Automotive - Wichita, KS
Tracy's Automotive - Wichita, KS
Tracy's Automotive - Wichita, KS
Tracy's Automotive - Wichita, KS
Tracy's Automotive - Wichita, KS
Tracy's Automotive - Wichita, KS
Tracy's Automotive - Wichita, KS

Reviews

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Best

I am happy to have found Tracy?s Automotive. They do a great job and have many years of experience at what they do. Thanks for a great job!

Worst

Beware, we took my daughters 2005 Ford Escape in because we had a knocking sound coming from the engine, the car now has 168,000 miles. The next day they called and told me it nee...

Great auto shop 7/19/2012

I am happy to have found Tracy?s Automotive. They do a great job and have many years of experience at what they do. Thanks for a great job! more

good job 6/5/2012

In all of my experiences with then, they have never tried to up-sell me. They inform me of the state of the issues they have found and give me my options. more

In all of my experiences with then, 6/5/2012

In all of my experiences with then, they have never tried to up-sell me. They inform me of the state of the issues they have found and give me my options. more

good job 6/4/2012

My AC has been out all Winter, and now that the heat is coming, I knew it was time to get it looked at. After being outraged by the first quote I got, I came here and was much more satisfied. I agreed to have Tracy's to the ac repairs and have been very grateful ever since. more

My AC has been out all Winter, and now 6/4/2012

My AC has been out all Winter, and now that the heat is coming, I knew it was time to get it looked at. After being outraged by the first quote I got, I came here and was much more satisfied. I agreed to have Tracy's to the ac repairs and have been very grateful ever since. more

This place is fantastic. They conduct 5/24/2012

This place is fantastic. They conduct same day service without an appointment and for fair prices. They'll even do basic diagnostics for free. The staff is friendly, straight-forward, and knowledgeable. more

good job 5/23/2012

I have been doing business here for the past few years now and have been been very pleased with the repairs. The pricing is great and they have kept our cars in excellent condition. more

I have been doing business here for the 5/23/2012

I have been doing business here for the past few years now and have been been very pleased with the repairs. The pricing is great and they have kept our cars in excellent condition. more

good 5/16/2012

I run a small business and we have the guys at Tracy's do the maitenance on our fleet vehicles. They are always willing to get my men in and out quick, which I just cannot say how much I appreciate. more

GOOD SERVICE 5/7/2012

Tracy's Automotive is a top notch shop. Come on in and see for yourself. Prices are always reasonable. The work is always done on time if not a day or two ahead of time. Thanks a lot. more

good job 5/4/2012

I run a small business and we have the guys at Tracy's do the maitenance on our fleet vehicles. They are always willing to get my men in and out quick, which I just cannot say how much I appreciate. more

great service 4/11/2012

I came here of the off chance that I would get a better deal than the previous place and I went I was right. Not only was the price of parts cheaper but the service was awesome. more

Good freind 4/11/2012

I am always greeted with a friendly smile and the help is awesome. The employees seem to know the answers to all my questions. more

Reputable 3/15/2012

They did a great repair job on my 22 year old Cadillac. It operates better than when I purchased it 21 years ago. They shop is not only a great reputable shop but it operates with honor and good principles. more

No pressure 3/6/2012

I enjoy the quick service. I have never been approached or pressured to by any additional services or products. This makes it a pleasant experience. more

Impressed 2/14/2012

Really impressed with customer service here. Would recommend calling them. Their customer service is beyond what you would expect more

BEWARE - Be sure it's fixed before you pay! 1/20/2012

Beware, we took my daughters 2005 Ford Escape in because we had a knocking sound coming from the engine, the car now has 168,000 miles. The next day they called and told me it needed 3 out of the 4 engine mounts replaced, for roughly $550, then I had a rear seal and something else minor wrong for another $2-300. I questioned whether the engine mounts would really fix the knocking we heard, I was assured it would. Oh and I should probably consider a tune-up for $340,, I inquired what it would cost to replace only the four spark plugs, he said $120 because they were SPECIAL???? I wanted it fixed so I authorized the work. The next morning they called and said when they took the top engine mount off and found that the connection point to the engine was broken. Which is the Aluminum timing belt cover, which would cost $3-400??, and while they are there, we might as well change the timing melt for another $2-300?? (not sure what he quoted). I told him I'd come by to look at it. When I got there, I see the top engine bracket laying there, I looked at it and asked him to show me what was wrong, because it looked fine to me. He then showed me the broken part of the cover plate, which to me looked like a fresh break, but one bolt was fine, the second was only partially broken, I told him we are not replacing it. Then I told him to not replace the top engine mount. Oh and to NOT do anything else other than the plug change. We go to pick it up the next day, $748 is the total, he brings the car around and my wife and I both hear the same knocking in the engine. I asked him how in the hell we can go from this noise to now spending $748 and it didn't help the problem....""ohm let me go get the mechanic"" . He tells us he never heard that, I called BS, I've heard every time my daughter brought the car over for the last 2-3 weeks. They NOW said oh that's in the engine, probably a rod, again I asked HOW THE HELL DO YOU MISS THIS? I said had you told me that I wouldn't have spent a dime and would trade it in for something else. Now I've been trying to talk with the owner (Richard) and service guy (Derek) and can't even get the owner to call me back. The service desk jockey tells me tonight (after I called back the 4th time) that he mentioned they have no refund policy, so they can't do anything. I told him I'm coming down there to talk face to face with the owner. My advice if you choose to risk using them is you better check out the car and make sure it's fixed before you pay them. My advice is show them how WORD OF MOUTH WORKS! Troy S. Service Date 12/21/2011 more

Spectacular 10/25/2011

Thank you for the spectacular work you guys did. My car drives like it's brand new again. I really appreciate the quick and friendly service. I will definitely be back. Hopefully not too soon though. more

They do a VERY good job here! 10/24/2011

They do a VERY good job here! I can always count on them to give my car the best care possible for a good price. more

Great Deal 10/21/2011

Came to this shop for the first time to get a check up, and absolutely loved it. They did an oil change and rotated and balanced my tires for such a great deal, and they worked really fast. I was super impressed. I will definitely be back. more
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Owner Message

  • We are an authorized independent service center featuring ACDelco parts. We offer a full line of over 99,000 automotive parts and supplies as well as vehicle maintenance, service & repair. For more information about our line of services and a complete...

Additional information

  • Hours:

    Mon-Fri 7:30am-6pm ; Sat 8am-2pm ; Sun Closed
  • Payments:

    Visa, Master Card, American Express, Discover
  • Neighborhoods:

    Sunflower

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