I will post facts here in my review so to not be deleted.
FACT #1: A 378 sq ft basement cost $27,576 with a generous amount of "FREE" work and a "GENEROUS" discount.
FACT#2: Contracts states, "Deductions will be taken when the electrician makes final walk through" instead received $1200 more on bill for electrical. Before signing contract owner states this electrical estimate is based on having no electrical at all in basement and is overestimate. I asked will this possibly cost more and he sated NO, not 1 penny more. No further conversations were had with US, OWNER, or ELECTRICIAN about additional work. The owner says he sat down and discussed this with us before moving forward. Electrician can verify untrue. He says we just wanted this work for free.
FACT#3 Contractor #1 quit. We know this b/c we called said contractor to check on status of permit and he said sorry I quit this job. Contractor #2 up and walked off the jobsite 3&1/2 weeks into project. When asked why; he stated he hadn't been paid the whole 3 weeks and not reimbursed for supplies he bought himself to do the work out of pocket. Contractor #3 finished the project.
FACT#4 We paid for a phone line for $115 and it never worked. We had trim going up our basement stairway that was removed halfway up and never replaced so it looks terrible. We were to receive a new hand rail system on stairway according to our contract which we did not.
FACT#4 On Oct.27th we received our final bill and we discussed concerns and we were not heard so we told them we were filing a complaint with BBB. ON Oct 28th after complaint received owner gave us a discount off final payment only. He told the BBB that he gave us the discount prior to the complaint and we went ahead and filed a complaint anyway. I have initial complaint date and receipt of payment with discount which show we received discount after complaint filed.
FACT #5 Free product we received includes: A Cement "LANDING" which we said we didn't want but he did anyway. He claims it cost $300 and