Friendly, Competent, compassionate from the reception thru to the doc. I WAS going to obgyn ass.of Ithaca, tolerating the consistently rude reception and in compassionate doctors, tolerating their strict policies.Finally I found CAYUGA WOMENS HEALTH. Dr Torrado is intelligent, reassuring, patient , wonderful. Hannah the NP is perfect,the reception and nurses are friendly.I can not express how happy I am that I found them. You feel welcome from begining to end. I only wish found them 20 years ago.