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Top Hat Cleaners - Austin, TX - Reviews page 1 - Judysbook

Top Hat Cleaners

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900 E Braker Ln Ste 110
Austin, TX 78753
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(512) 834-0997
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Dry Cleaning

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On the back of HEB receipt is a coupon for $.99 shirts and $3.00 off dry cleaning ($10 or more). Took my clothes in, showed my coupon (coupon says to present with incoming order)...

make them take your coupon 1/18/2006

On the back of HEB receipt is a coupon for $.99 shirts and $3.00 off dry cleaning ($10 or more). Took my clothes in, showed my coupon (coupon says to present with incoming order), explained what I wanted, picked my clothes up and was charged normal price for everything. Night clerk would not do anything nor give refund although I still had my HEB receipt in hand. If they are unwilling to honor their coupon, or attempt to reconcile for a few bucks, what will happen if they damage/lose my clothes? On the positive, cleaning is good and prompt. Overall, customer service and integrity is worth paying the extra few bucks. Pros: near HEB, just off interstate Cons: bad customer service more
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