This was my first time going to Toni and Guy. I am one that doesen't go often to salons (try about once every 5 years!) because my motto is if you can do it yourself for cheaper, why pay an arm and a leg for it? But after ending up with my hair having roots in black, red in the middle, bottom in brown.. plus highlights all around! Due to all the self-made-coloring disasters at home.. I opted it was time to go see a professional. I asked around & did research and my friend referred me to T&G. She goes to the Chandler and this one in Arrowhead was closer to me so I called and made an appointment. They scheduled me with who they assured was ""best"" for what they call ""Color Correction"", it ended up being Kristina.. and I'm sooo glad they did! Kristina is awesome! She is a perfectionist and was very adamant in getting as close as she could to the exact color that I wanted. And I'm not that picky or demanding, so I would've been satisfied with her just getting my hair all back to 1 tone.. but she went above and beyond! She got my hair to the Red that I have always dreamed of having!