First of all, do not use Tommy Rock (also known as Tommyrock) Landscaping in Clovis/Fresno California. My experience has been very frustrating with them and they have not honored their warranty with me.
I bought two olive trees from them in December 2006 for $3000.00. The trees have a one year warranty--it is written on the receipt they gave me which I have. The trees died by March--I had the Tommyrock people come out in February and March to advise me. I was following their directions regarding watering and so on. To make a very long and frustrating story short--I have documented 21 calls to them since March (it is now October) each call, regardless of whether or not I was speaking to same person, they made me repeat my story in full over and over, asking questions in a very acusatory tone, and each time they would say, "We will call you back." Only twice have they called back. They told us that the guy who sold us the trees stole the money we paid with. Tommyrock is acting like it's not their problem since the employee stole and also made the deal--it's the ex-employee's responsibility. This comes out after phone calls that ended with, "Don't worry, I will take care of you" and "We will honor our agreement" as late as last week and now, today, the father said, "We're not replacing those trees. Do what you have to do," and then he hung up on my husband! This is out of the blue! We actually went down there yesterday and picked out and tagged our replacement trees thinking that this week they would be replaced because that's what the owner said last week. Just imagine--this is after months of phone calls, excuses from them, rudeness and us always being the ones to follow up--not them. Believe me, we have been nothing but kind to them--never getting mad or rude in any way--so this unkind treatment of us, combined with the sudden refusal to honor their agreement, and now using the employee theft as an excuse has been very disappointing. Avoid them.
Pros: I thought we were getting a fair deal but I was wrong
Cons: Not honoring their warranty,deliberately procrastinating, cheating us out of our $3000.00