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Tom's Fine Cleaners - Houston, TX - Reviews page 1 - Judysbook

Tom's Fine Cleaners

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7956 Westheimer Rd
Houston, TX 77063
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(713) 266-5680
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Main categories:

Dry Cleaning

Reviews

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Best

This is the best cleaners in the area. After many cleaners messed up my clothes a neighbor reccommended this local established cleaners. THey have been a life saver. They alway r...

Worst

I tried this cleaner out because of the good review on city search. what a huge mistake. I dropped off 9 work shirts, 3 slacks and a suit. \r \r my only request: please maintain...

Editorial review from Citysearch 7/13/2013

Excellent cleaners, I have gone here for years. They do a fantastic job. Convenient business hours also. Would not want to go elsewhere. Also, very affordable and such a good job! more

Editorial review from Citysearch 3/28/2013

I went there because it was close. I went back because he provides good work at a very fair price. I've used laundry for shirts, dry cleaning and bundle service. I would fold stuff differently, but if that's my only gripe, I'm too picky. He already recognizes me as a repeat customer. Very friendly and helpful. more

warning: bad quality bad service 9/8/2007

I tried this cleaner out because of the good review on city search. what a huge mistake. I dropped off 9 work shirts, 3 slacks and a suit. \r \r my only request: please maintain the collar breaks. \r guy's response: sure thing, but the only way to do that is to hand press instead of machine press so $1.80 / shirt instead of 60c, and your shirts will be ready in six days instead of two. \r \r fine. I go later to pick up my shirts and have never been treated so badly. First of all, every single one of my collars is ironed flat, not one single break preserved. then, when i said something, this crazy lady basically scolded me loudly for bringing her shirts of ""too cheap material"" to iron properly (it was obvious that my shirts were machine pressed in the front - her response: just look at the nice crease in your sleeves. my answer: I didn't care about the sleeves, i wanted the collar done right)\r \r secondly, one of my shirts had leftover ring around the collar. her response: ""your stain is too old."" basically, it's my fault that my shirt isn't clean. no offer to redo it.\r \r thirdly, my suit has a ball of my wife's hair on the front lapel. (did they even clean it? it smells like they just sprayed febreeze on it). when I mentioned this to her, she mumbled something about how she always satisfies her other customers and ""my expectations are too high""\r \r fourth, one of my pants has four white spots on the front that weren't there when i dropped them off. at this point she is YELLING at me. she rips it out of my hand and starts scratching it with her fingernail, ""no problem,"" she declares while showing me scratched white powder where a spot used to be. I can't believe it.\r \r I just resign myself to having been taken and I hand her my visa for my ridiculous $32.58 bill! NO CREDIT CARDS she yells again. I write her a check, she demands my driver's license and then slaps my card down on the counter. I paid 32 bucks to be treated like that.. they deserve to go out of business. Pros: you can get scolded like a child for showing flaws in their work Cons: overcharged for undercleaned clothes after six day turnaround more

The Best Cleaners in the Area 1/31/2006

This is the best cleaners in the area. After many cleaners messed up my clothes a neighbor reccommended this local established cleaners. THey have been a life saver. They alway remember how much starch my husband uses on his shirts and their turnaround time is great! THey always advise you on proper garment care as well. \r Ive been going here for 4 1/2 years now and only had one garment ever damaged! Never had one lost! I even get wash and fold done here now because its so affordable. They are even willing to rich items with out an extra fee if i need it. I just moved to the Heights area and am driving over there every other week just so i dont have to switch cleaners. Pros: Turnaround TIme, Service, Care. Wash and Fold for low price Cons: Not Good at Reweaving more
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Editorial

  • Fast and friendly cleaner enjoys repeat business from happy customers.

  • 3/27/2007 Provided by Citysearch

Additional information

  • Payments:

    Cash
  • Neighborhoods:

    Westside, Woodlake/ Briar Meadow

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