My wife bought two new tires and assumed everything was included as they advertised. They did not even OFFER alignment to her. She purchased the ""Freedom Plan"" to cover the tires. Less than 5,000 miles later one of the tires blew out while driving. The steel belt was showing through the inside of the tire. They told her it was not covered under her plan because her car was not aligned properly. They said the other brand new tire was bad and would need to be replaced too. They told her they could not align the car until the end of the week because their ""alignment guy"" was out. (After they explained the dangers of driving with the car out of alignment) So the two new tires she had to buy ""again"" would be driven for a week horribly out of alignment. Funny thing is my wife has a friend that works there and he was not there that day and that is why she went there. What a RIP OFF, it is a good thing I was not there.
Cons: Poor Service
more