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Tip Top Kennel - Peace Dale, RI - Reviews page 1 - Judysbook

Tip Top Kennel

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Rose Hill Rd
Peace Dale, RI 02883
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(401) 789-1950
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Main categories:

Pet Boarding & Grooming

Related categories:

Retail Shopping , Pets , Pet Services

Reviews

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Best

All reviews seem negative

Worst

We needed to board our lab for 4th of July weekend, and Tip Top was the only kennel in the area that had availability. My wife spoke to Cindy who told her there was a non-refundab...

Helpful 2/4/2010

I think this kennel is very nice, everyone is kind and polite! They helped me a lot and I am truly grateful. more

Horrible Business Policy 6/29/2009

We needed to board our lab for 4th of July weekend, and Tip Top was the only kennel in the area that had availability. My wife spoke to Cindy who told her there was a non-refundable $25 deposit for new customers. Not a problem. My wife dropped off the check Friday, but we learned over the weekend that our plans would have to change. So, my wife calls back the next Monday, explains the situation and asks if our deposit can be applied to a future visit. NOTE: We didn’t ask for our non-refundable deposit back. We asked if the deposit could be applied to a future visit. Cindy flat out told her NO. Tip Top essentially STOLE $25 from us. \r \r I actually called Cindy myself and tried to reason with her, and she clearly had a policy that she was not going to budge on, which is unfortunate. If she were reasonable, she would have gained a new customer, which isn’t easy to do these days. However, she wasn’t reasonable, so she got a check for $25, lost the potential for a new customer AND her business got a bad review. \r Cons: horrible business policy more
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