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Timeless Bridal Collection - New York, NY - Reviews page 1 - Judysbook

Timeless Bridal Collection

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1385 Broadway Ste 1214
New York, NY 10018
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(212) 302-5777
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Main categories:

Women's Clothing

Related categories:

Retail Shopping , Apparel

Reviews

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Best

All reviews seem negative

Worst

I live in California and was very interested in a dress at this store. ( You can only buy this dress from the store in NY) I was willing to fly to New York and look at this dress....

Horrible customer service, don't buy from them. 10/23/2006

I live in California and was very interested in a dress at this store. ( You can only buy this dress from the store in NY) I was willing to fly to New York and look at this dress. I placed around 18-20 phone calls to this store and never received a phone call back. The customer service at this store is non existant. I would be deeply embarrassed to know that your own staff won't return phone calls, and I will be contacting "The Knot", (where I first saw the dress) and tell them about how disappointed I am with them and that they should stop carrying dresses from people who don't want to pick up the phone. Their loss. more

WARNING BUYERS BEWARE!!! 3/17/2006

The people here were cold, impersonal and rude. If you like a sales person who tells you what you need to pick, what you can afford and what they would prefer then this is the place for you. When entering this place, I was confronted with two sales women who seemed too concerned with their own interest. They were pushy and demeaning. While receiving their horrible service another bride and mother of the bride were having the same experience. The sales woman harassed the bride's mother about the prices of the dress, and although the mother said price was no object and requested to see the dresses the sales woman completely ignored her request and restated several times the prices of the dresses-a complete waste of my time. They also have no dressing rooms and the brides are expected to undress in the same room that brides are shopping in. Pros: none Cons: Rude sales women, no privacy, horrible service more

Worst experience in... 2/18/2004

If you are a bride who is nervious about finding the perfect dress, and someone who needs a right guide -and who wouldn't- stay away from this place. My appointment with this place lasted less than 5 minutes. Not because I didn't see anything I liked, I wasn't even shown a dress!! The owner of the place, was simply rude and uninformative. I had been to many bridal shops before this one, but I had never had an experience where the shop owner obviously wasn't interested in helping a bride! Finding a perfect bride is a tough task. Getting a step into this place will be the worst thing to do! more
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Additional information

  • Neighborhoods:

    Midtown, Garment District

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