I thought this place was Big Bucks but I've actually found the slate backsplash and kitchen flooring there for a lot less than anywhere I'd looked (for the sort of tile I needed). I was on a tight budget and found backsplash for about $3/sq ft there. But yes, like all other stores, they carry the higher ends items,too.\r
They are REALLY busy on Saturdays, when people who work can go and shop so don't expect relaxed face time unless you have an appt....they can move pretty briskly on Sats. Go during the day, if you need more time with a sales person. I have a relationship now with Stephanie, and she knows me (she's really helpful and remembers what I've been looking at/looking for) but she can't always stand and chat if I just show up. You need to give your name at the desk and then hang out to wait your turn...and that can be a drag. so, just be advised.\r
Make sure to visit other stores too, before going here. (I've been to about 15 in the Boston area!) The atmosphere is just different. I found I was totally ignored at most of the other tile places, cuz I guess I don't look like I'm rich! But in other places, you can flip thru zillions of tile cards - here, the tile cards are the actual tiles on a wall. You can take them down, move them around, room to room, and when you bring home a sample to hold up against something, it's the real tile that abuts the walls/cabinets, not the cardboard. So you really see what the tile will look like near paint/wood, etc.\r
Oh, loads of free parking in the back. U don't have to park on-street and during the week (not sat...boo) they have a clearance room downstairs.\r
Also, they are within blocks of two or three other tile places, and down the street from Home Depot. The tile I found, btw, was much nicer and cheaper than what I found at Home Depot...or online.