JavaScript is not enabled.
Tiger Lily Flower Shop - Las Vegas, NV - Reviews page 1 - Judysbook

Tiger Lily Flower Shop

Claim
marker
700 E Sahara AveSte A
Las Vegas, NV 89104
marker
(702) 737-7077
Incorrect info? Correct your listing

Main categories:

Florists , Gift Shops , Weddings , Stationery

Related categories:

Retail Shopping , Events

Reviews

( 1 )
( 0 )
( 0 )
( 0 )
( 1 )

Best

July 21, 2009 was my first encounter with Tiger Lily florist and - now consider them MY florist. They exceeded all expectations with professional, helpful, and refreshingly friend...

Worst

Horrible customer service!!! So my amazing boyfriend who lives out of town decides to order me flowers because I wasn't feeling well. He wanted them delivered to my work and he...

Awful customer service!!! 3/24/2012

Horrible customer service!!! So my amazing boyfriend who lives out of town decides to order me flowers because I wasn't feeling well. He wanted them delivered to my work and he wanted it to be a surprise. And just so the reader knows he is about the kindest even tempered man and he himself works with people in customer service. He called, placed the order and the initial guy he dealt with was wonderful. My boyfriend told him what he wanted on the note and told him it was a surprise. The guy said great no problem and was friendly. Then my boyfriend received a call back from the shop, this time a girl, asking for more information including my phone number. He asked why they needed it reminding them it was a surprise. The girl insisted and he said ok, but AGAIN reminded her I wasn't to be called as he really wanted it to be a surprise. So the day of delivery who gets a call? Not my thoughtful boyfriend, but me. They left a rude and rushed voicemail telling me the flowers had been delivered where I work. Literally it went something like this, ""Hi this is ___ from Tiger Lily flowers, the flowers have been delivered to the bell desk. It says Im supposed to call when they're delivered to the bell desk, so yeah."" And they hung up. Her tone was annoyed. WTF!!!!??? So instead of walking into work to a lovely surprise like my boyfriend wanted and made clear, I got this horrible rude voicemail. My boyfriend and I both realize that mistakes happen and no business is perfect all the time. But good businesses own up to their mistakes and take care of their customers. But when my boyfriend called to politely tell them of our experience they handled it extremely unprofessionally. The girl on the phone was rude and was like ""If you're looking for a refund we don't give those out."" Ummm....?? He didn't even ask for one. Perhaps an apology, or a coupon for next time? Anything that would be considered customer service 101? He asked to speak to the manager and they said she would call him back. Guess what? She never did. The flowers were pretty but they are everywhere. Don't spend your money with these horrible rude people!! more

EXCEEDED ALL EXPECTATIONS!! 7/27/2009

July 21, 2009 was my first encounter with Tiger Lily florist and - now consider them MY florist. They exceeded all expectations with professional, helpful, and refreshingly friendly customer service. They delivered with perfect timing. The work of art they delivered to my daughter on her Birthday was so glorious ahe took photos and kept saying ""WOW!"" Ilive out of state and was thrilled to see the incredible arrangement was far more than I expected rather than the common opposite experience! I recommend Tiger Lily to anyone living ANY where and ya can't say that about many businesses!Suzanne Ripley, Glendale, AZ more
< Previous 1 Next >
HOLIDAY DISCOUNT :
15% OFF all yearly plans
Use YEAR15 at checkout. Expires 12/31/2016

Editorial

  • Wedding and prom bouquets, special-occasion arrangements, tropicals and more.

  • 9/24/2004 Provided by Citysearch

Additional information

  • Payments:

    American Express, Master Card, Visa, Discover
  • Neighborhoods:

    Las Vegas

Best Deals and Recommendations