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Tidwell Auto Service

id: 27745577
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3283 Independence Pkwy
Plano, TX 75075

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(972) 612-1963
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Main categories:

Auto Repair & Service

Related categories:

Automotive

Reviews
( 164 )
( 1 )
( 0 )
( 3 )
( 11 )

Best

The young lady at the front desk is friendly, professional and actually knows information about my car! Everyone I've dealt with at your center exemplifies great customer servic...

Worst

I went to pick up my car from Tidwell Automotive in Plano, TX and was verbally attacked by the mechanic/owner. I asked a simple question about a coupon and I told him that he did...

Editorial review from Citysearch 1/5/2016

My repair was handled timely and professional. more

Editorial review from Citysearch 12/23/2015

Wonderful.... love the free first 3 oil changes on Mondays.... and ""cost"" windshield wiper blades.... more

Editorial review from Citysearch 12/10/2015

I appreciate the quality of the work done in your shop and the very fair price you charge. I appreciate Tidwell people giving me a ride home while my car in in your shop for extended repairs. Thank you for the nice waiting area and restroom while waiting for short jobs to be completed. more

Editorial review from Citysearch 12/1/2015

This shop has great reliable service and has a lot of integrity in their work and their business. I would recommend them to all my family and friends. Thank you for your service and prices!! more

Editorial review from Citysearch 11/12/2015

I have been living in the Dallas area for 3 years. After trying several auto repair shops and dealers, I settled with Tidwells because of their dependability and workmanship. I would recommend them to any of my friends. more

Editorial review from Citysearch 10/22/2015

I think your service is wonderful. I have used you for years and have brought my friends to you and my sub-contractors as well. more

Editorial review from Citysearch 10/15/2015

I moved from Fort Worth at the beginning of 2014 over to Irving, where I currently reside. I started having trouble with my early 90s Chevy pickup. I looked online and finally asked a few people I knew if they recommended anyone. I heard a lot of different responses but I heard Tidwell Auto Service twice. Both individuals I spoke with were very satisfied with the work and said he was a great ""Christian"" guy. I felt like it was a little out of the way driving up to Plano, but I decided I wanted the work done right and by someone I could trust. I got my truck up there and after explaining the symptoms, he told me I would have to leave it there overnight and he would have it ready in the morning. I needed the clutch replaced. He quoted me a price, I said it sounded fair, and I would like him to fix it. I went home and called a few other shops just to get a price. To my surprise Mr. Tidwell's price was extremely competitive and I don't recall anyone being cheaper. I was pleased with my choice. I received a call fairly early the next morning, and had my roommate run me up there. Mr. Tidwell was extremely customer oriented and courteous. He explained what he did to the vehicle and backed his work with a one year warranty for the part. I have had no problems with my truck since that day. I continue to recommend people to Tidwell Auto Service because I had a rare wonderful experience with a mechanic shop. I certainly don't look forward to having to go back, but the next time I'm having truck problems you better believe I'll be visiting Tidwell Auto Service. It's pretty rare to get a good honest mechanic. Somewhat of a diamond in the rough. more

Editorial review from Citysearch 10/7/2015

Everyone I have meet in your business is very friendly, helpful, and competent. I thank you for having such highly skilled mechanics. I appreciate the quality of the work done in your shop and the very fair price you charge. I appreciate Tidwell people giving me a ride home while my car in in your shop for extended repairs. Thank you for the nice waiting area and restroom while waiting for short jobs to be completed. more

Editorial review from Citysearch 9/30/2015

They were very pleasant to deal with! more

Editorial review from Citysearch 9/30/2015

Excellent. Honest, friendly, knowledgeable. I took my car there a couple of years ago just because it was convenient, but I've been going back there ever since because they do it right. I've recommended them to friends, and those friends are now regular customers, too. Never had a single problem. Just this morning, I went there because I was blowing antifreeze from the engine compartment. They diagnosed the problem, gave me some options and a recommendation, and fixed it for free. more

Editorial review from Citysearch 9/10/2015

Tidwell's auto has offered courteous, quick service to all of our autos over the past year. We purchased a card for a price for discounted oil changes and it was never a problem getting it done in a matter of minutes. They notified me of things that needed to get done for the car, wrote the problem down for me & my husband was able to take care of that problem himself to help us save money. I hope to enjoy Tidwell's continued services in 2016. So much nicer to work with than other larger chains. They drove my car around to me, handed me the keys and said thank you with a smile. Hope this helps. May your business and personal life continue to be a blessing. more

Editorial review from Citysearch 9/2/2015

I have used Tidwell Auto for the last 8 years or so and have been very happy with the service provided. The staff was very knowledgeable and courteous and provided me with a quote that matched the final bill each and every time. I have never had to take my cars back in for a problem they fixed. I would highly recommend Tidwell Auto Service to anyone looking for straight deal done right. more

Editorial review from Citysearch 8/19/2015

I have been going to Tidwell's for years with several differents vehicles. I cant say enough about their honesty and genuine caring for me and my needs for my car. They are always honest and upfront with me and never try to sell me things i dont need. Many times when I just need something checked out they don't even charge me. In a bind on weekends I have tried other places only to find myself waiting to get back to Tidwell's on Monday. Wonderful people and great mechanics. I recommend them highly. more

Editorial review from Citysearch 8/5/2015

Tidwell Auto Service is conveniently located on Independence and Parker Rd in Plano. If you give them your email address, they will send you coupons to use for your next servicing. The quality of service and work is great. I asked to speak to one of the mechanics because I needed to ask him what exactly he did to the car. He was not only polite but very qualified and I would definitely go back to get my car serviced by them because of their quality of service and workmanship. more

Editorial review from Citysearch 7/30/2015

I always feel like I'm getting honest service when I visit your shop and always choose Tidwell when I have a major repair to my car. more

Editorial review from Citysearch 7/14/2015

I took my truck in because the break lights were not working. They quickly fixed the problem and did not charge me anything. more

Editorial review from Citysearch 7/8/2015

Thank you for your service on our 2001 Ford Taurus last week. We really appreciated the extra effort to get it finished late on Friday evening. You followed through on your promise to get it out that day, even though it took a little longer than you thought. Then you also compensated us fairly with a discount as well for us having to wait longer than expected. Thanks a lot! We definitely will recommend you to others. more

Editorial review from Citysearch 7/2/2015

I have used them for 4 years with more than satisfying results on my Dodge Deisel truck and PT Cruiser. I was referred by a friend and I do the same. more

Editorial review from Citysearch 6/25/2015

Troy hope you had a restful vacation. Need to tell you how well Lauren & Mario performed in your absence. A friend of mine(single mom)had her son default on a car loan she had co-signed and the car was in bad shape. Both Lauren & Mario pitched in and got the car in shape to take to Carmax. It relieved much stress and saved a carpayment because of the fast service.Hopefully you will be hearing from some of Donna's co-workers as she works with several single moms. Thanks again to your staff. more

Editorial review from Citysearch 6/17/2015

Tidwell replaced the engine in my car at a very competitive price. The work was finished sooner than I expected. My car has never ran better. I recommend Tidwell to anyone looking for honesty and good repair work. more
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