After purchasing our Chrysler from Thompson, we decided to use their service center for our oil change and car repair needs. In the past year, we've encountered great service as a result of this choice.
Thompson's website allows you to set up a possible service date for your vehicle. Usually, a technician will call you back to verify your appointment. Once you arrive to the dealership's service area, your car is usually promptly taken around to the servicing area. With our oil changes, it has never taken longer than a half hour at most.
The waiting room is relatively small, however because of the short stay, it's not a huge concern. The service area never seems overbooked and the staff is very friendly and accommodating to their customers. They also offer an oil change card where you get a free oil change after bringing your car for about four oil changes. They also send coupons for discounted services.
All in all, we have been very pleased with Thompson's service.