Ofer from the Steam Team runs a first class small business in an industry where professionalism is hard to find. A lot of carpet cleaners are scary (seriously, there have been a couple of high-profile Bay Area cases where women have been murdered by the guy who showed up to clean their carpet; I used one carpet cleaner who showed up late, shared stories about what it?s like to be in prison, and asked if he could have a beer out of my fridge). Ofer is passionate about carpet and an expert in cleaning tough stains (a little weird but a great trait in a carpet cleaner); he?s also passionate about great customer service. I?ll never use anyone else. Just don?t tell him I think his passion for carpets is weird.