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The Retreat at Germantown - Germantown, TN - Reviews page 1 - Judysbook

The Retreat at Germantown

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7865 Grove Ct W
Germantown, TN 38138
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(877) 381-7925
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The Retreat at Germantown - Germantown, TN
The Retreat at Germantown - Germantown, TN

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I have three beds two bath apartment. A week ago, I logged complaints regarding problems with both the bathrooms. Till now, these complaints are not attended. Upon enquiring, I un...

Their service sucks 6/7/2006

I have three beds two bath apartment. A week ago, I logged complaints regarding problems with both the bathrooms. Till now, these complaints are not attended. Upon enquiring, I understand that there is tremendous work load (about 25 30 complaints logged before my complaint are pending) and they have a limited staff to attend to. Doesnt the large number of complaints reflect on the quality of apartments and the time for which they are not attended, the poor services provided? They charge premium for an apartment with two baths but because of delayed service, I am unable to enjoy the facility I am paying for. On multiple occasions, problems reported were not attended promptly. I was told that since I have two bath rooms my complaint is on lower priority than that from residents with one bath room. Pros: Good neighborhood, Exce. Pub. School Cons: quality of apartments, the poor services, Lot of bugs & spiders more
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  • 1, 2 & 3 Bedroom Apartment, Attached Garages on Townhouses, 2 and 3 bedroom Townhomes, Covered Parking, Playground, Washer and Dryers, Ceiling Fans in Select Apartment Homes, Fireplaces in Select Apartment Homes, Garden Rooms in Select Apartment Homes,...

Additional information

  • Hours:

    Mon - Sun 8:00 am - 6:00 pm
  • Neighborhoods:

    Germantown

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