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The Paw Patch Place - Indianapolis, IN - Reviews page 1 - Judysbook

The Paw Patch Place

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2040 E 54th St
Indianapolis, IN 46220
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(317) 253-5964
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Reviews

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Best

I highly recommend the Paw Patch, I visit the one on 8028 S. Emerson Avenue and always receive top-notch service. From the receptionists to vet staff, I and my dogs always are gre...

Worst

I am so upset with the service I received. One particular vet claims to be ""holistically integrated"" but absolutely is NOT! When I took my dogs in for unrelated circumstances,...

Editorial review from Citysearch 3/4/2013

I am a new client to The Paw Patch Place and I have to say I had a wonderful first experience. The staff are very kind and helpful and the Doctors are very knowledgeable. I got the pleasure of seeing both doctors over a few month period. I took my elderly/angry kitty in for a weight loss issue and was educated on the importance of blood work and testing my cats urine. Needless to say I was concerned how this was going to take place due to my grumpy boy and his attitude. It was a success and no one got bit or scratched.. \r With in 24 hours I got a call from Dr. Dowden she explained some blood values to me that were a concern. She talked to me like I was a real person and not using big confusing words. She offered options about treatments for a thyroid problem. I didn't even know a cat could have these problems. I started on some different things and he seemed to start gaining some weight.. A few months later I took Farris back to get blood work to see if the medication was working. At this time I got the pleasure of meeting Dr. Lindsley, she knew my kitty and his history even though she wasn't my original doctor. That was so reassuring to me. She also knew of his little anger issue too. This again was a success with causalities. The values came back good and he had gained weight. I love the way the staff care for my pet just as if it was their own.. Everyone is very compassionate and helpful. I would highly recommend this clinic. more

Editorial review from Citysearch 1/27/2013

Great Vet Clinic. Friendly knowledgeable staff. They got my sick puppy in very quickly, diagnosed that he had swallowed a chew bone that got stuck in his intestine. Dr Lindsley did surgery to remove it all in the same day. My puppy is doing well but no more chew bones. They will be my veterinary clinic from now on. more

pet owner be savvy! 7/12/2011

I see the reviews on this place are very mixed. I too, have been a former patient of the Paw Patch. I originally came to the new location because I heard that the vet there was ""holistic"" (Dr. Dowden). It was not exactly the case, she is pretty traditional as far as vets go. And now she has several other very young vets working there who try and scare you and sell you every test under the sun. But this has been my experience at other vet's offices too. You have to hold firm, STUDY in advance, KNOW which tests you will and won't give your cat or dog and stick to your guns! Sometimes the front desk staff is very ""tense"" there's tension in the air and I'm sure it's related to ""office politics"" so sometimes they are not very friendly, other times they are. I like the place because of the location and that me and my dog can walk there and I like frequenting area businesses. But if another vet which truly was ""holistic"" in practice would pop up nearby, I'd probably switch. I have no firm loyalties here.... more

Great Care and Compassion 11/18/2010

I highly recommend the Paw Patch, I visit the one on 8028 S. Emerson Avenue and always receive top-notch service. From the receptionists to vet staff, I and my dogs always are greeted with and treated with great compassion and care. The vet always makes sure we understand what's going on and at the same time makes sure my pet is treated safely and kindly. I believe the person who left the bad review did not understand that a vet needs to see your dog each year and run a heartworm test before refilling the meds. It is in the dog's best interest, no able vet would blindly refill such a medication. You can take your pets to this clinic without worry. more

Great Clinic!!!! 10/20/2010

I've been going to this clinic for 20 years, first as the Paw Patch then Paw Patch Place. Everyone is terrific from the doctors to the receptionists. I'm not sure why the 2 negatives reviews but I think there must have been some misunderstanding because they never do anything without my permission and they are always friendly and informative. I have recommended it to dozens of friends and neighbors and there's never been a complaint. more

Do not take your pets here please! 9/25/2010

I am so upset with the service I received. One particular vet claims to be ""holistically integrated"" but absolutely is NOT! When I took my dogs in for unrelated circumstances, they would administer shots without my consent. The vet was neither friendly nor informative. I was so upset; I just don't want this to happen to someone else who is trying to care for their pets holistically. more

Fantastic Job 6/7/2010

My experience at the College Av location was amazing they were kind and even though they were totally booked the day I brought my Molly in they made room to see her. Molly had developed a infection in her mouth that her old vet kept blowing me off about which caused Molly front tooth to fall out and her other one to be very loose. I can't speak for the other vets but doctor Zacharias is wonderful and fantastic vet and the vet tech with the short dark hair also is amazing. Molly had to have four other teeth removed from being infected and she was put on antibiotics for two weeks to clear up the infection. I can't state enough how GREAT the staff was on May 26,2010 at the Paw Patch on College Avenue \r Also Kudos to the receptionist with the short dark hair and who wears glasses, she was so kind and compassionate when I came in that day. \r I more

CROOKS AND CHEATS DON'T GO HERE AVOID AT ALL COSTS 4/26/2010

I TRIED TO HAVE 1800 PET MEDS REFILL A PRESCRIPTION THAT I HAD ORIGINALLY GOTTEN FROM THIS VET CLINIC. NOT ONLY WAS I LIED TO BY THE VET BUT SHE WAS RUDE AND HAD HORRIBLE CUSTOMER SERVICE. SHE STATED THAT THE MEDICATION COMPANY REFUSED TO LET HER WRITE A PRESCRIPTION UNLESS SHE HAD AN OFFICE VISIT AND BLOOD WORK DONE ON THE DOGS. I TOLD HER THIS OFFICE HAD DONE THAT THE FIRST TIME AND SINCE I HAD GIVEN THE DOGS THE MEDICATION WITH NO MISSED DOSES THEY SHOULD NOT HAVE HEART WORMS. SHE STATED AGAIN THAT IT WAS A COMPANY RULE AND THAT THE MEDICATION WAS NOT ALWAYS EFFECTIVE. I TOLD HER AND THE RECEPTIONIST THAT THIS SOUNDED ODD THAT A COMPANY DICTATED TO A VET IF SHE COULD OR COULD NOT WRITE A PRESCRIPTION. THE VET (FEMALE WITH SHORT DARK HAIR) GOT UP AND LEFT WITH OUT EVER SAYING ANYTHING ELSE) LEAVING THE RECEPTIONIST THERE ALONE WITH ME. THE RECEPTIONIST THEN TOLD ME THE REAL REASON. THAT THE MEDICATION COMPANY WOULD NOT PAY FOR VET BILLS IF THE DOGS HAD HEART WORMS IF THE VET DID NOT DO BLOOD WORK EVERY YEAR. SO IT WAS ABOUT MONEY. I ASSURED THE VET CLINIC I WAS NOT GOING TO GO AFTER A MEDICATION COMPANY FOR ANY REASON AND IF MY DOGS GOT SICK I WOULD PAY FOR IT MYSELF ANYWAY. THUS REMOVING THE NEED FOR AN OFFICE VISIT. I WAS TOLD NO THEY WOULD NOT FILL THE MEDICATION. I ASKED HOW MUCH FOR THE VISIT. 40 FOR EACH DOG. 40 AND 30 FOR EACH DOG FOR THE BLOOD WORK. 15 DOLLARS FOR SHOTS . SHE THEN INFORMED ME ABOUT 100 DOLLARS TOTAL FOR THE SHOTS. THEN THE COST OF THE MEDICATION I WAS ORIGINALLY SEEKING. THUS TO REFILL THIS WOULD HAVE BEEN OVER 600 DOLLARS. PAW PATCH PLACE YOU SHOULD BE ASHAMED. YOU LIED AND CHEATED. YOU TRIED TO MAKE ME FEEL LIKE A BAD OWNER AND GUILT ME INTO DOING THIS WORK WHEN IT WAS NOT NEEDED EXCEPT TO LINE YOUR POCKETS. I WOULD HAVE CONTINUED TO BRING MY PETS THERE BUT NEVER AGAIN. NOTE I FOUND A VET ON THE EAST SIDE WHO CALLED IN THE PRESCRIPTION AND WAS HONEST WITH ME ABOUT THE PROBLEMS AND CONCERNS. HE NOW HAS MY BUSINESS AND NOT YOU. PLEASE STAY AWAY FROM THIS PLACE AT ALL COSTS Pros: LIED ABOUT POLICY AND CHARGES Cons: I WISH ZERO STARS WAS AN OPTION more

A fantastic Vet clinic!!! 9/26/2009

I have been going to the Paw Patch since it was at its original location on College and Kessler. When it came under new management and moved to its new location at 4850 North College, I continued to take my animals there. I have done a price comparison and have found that the prices are some of the best in the city. Far better than any other clinic in the Broad Ripple area. The staff is very helpful and attentive. The Vets are second to none and are versed in all of the current research and information regarding Veterinary Science. I recommend the Broad Ripple Paw Patch to anyone who is looking for a vat clinic. Pros: Excellent prices, excellent care, personal service, parking more

wonderful vet office 9/25/2009

I just switched to these folks for my vet services, after having a positive but nonetheless too expensive relationship with another Broad Ripple clinic. I like the staff, I like the vets, and the bill was the most reasonable I've gotten in a long time from a vet's office. It's a great place, and I honestly cannot fathom how the other reviewer managed to have such a bad experience with such good folks. My dog liked it, I liked it, and I'll be taking my cat too (and he'll probably like it as much as a cat can like things that aren't food/toys/attention) :-) Great vet!! Pros: good vets, good staff, plenty of parking, great prices Cons: no cons I know of more

Try another place 8/18/2009

The College Avenue Paw Patch location is now Paw Patch Place, and it has gone downhill. This last time I had to bring my pet in, the staff didn't even greet me. There were 4 women at the front, and every one of them just stared blankly at me even after I said my name and appointment time. They left me standing there, and when I finally got in the exam room, the assistant was kind of rough with my cat. They told me I needed a bunch of things and didn't really give me an option to say ""no"". Made me feel like a bad pet owner if I didn't want everything! At checkout, the bill was OUTRAGEOUS. When I questioned the receptionist about the charges she didn't have any answers, wouldn't look me in the eye, and just demanded payment. Go to Dr Tysklind at the other Paw Patch, or Noah's on the NE side. Pros: Good vets Cons: Crummy staff and prices, no parking more

Paw Patch 11/13/2005

When we got our pup, we asked the neighbor what veterinarian to visit. The suggestion was given to go to the Paw Patch. They are great people and offer great care! I have had our dog treated at the Paw Patch. They kept us totally informed and were very kind and compassionate. I am very satisfied with both the service and the price. The doctor at the Paw Patch kept special times for my appointments, so my animal has been several at different times. The convenience of having a veterinarian who will do this cannot be underestimated. Evening hours or weekend hours were no problem. The vet has been very professional and very kind. I also appreciate being treated like I have a brain when they are talking to me about my dogs care. The doctor provided all of the needed information about heart worm, and other problems our dog could have. The Paw Patch offers care in an office that is pleasant, neat, and clean. We received emergency numbers in case we had a problem. Also we had the f more
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  • <ul><br><li>Behavior Therapy</li><br><li>Emergency Services</li><br><li>Homeopathy</li><br><li>Small Animals</li><br></ul>

Additional information

  • Hours:

    M-SA
  • Neighborhoods:

    Central Indianapolis, Warfleigh, Meridian-Kessler

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