I have gone to many different scrapbooking stores, and this one always seems to have a few brands of paper that I couldnt find at other stores. Like all scrapping stores, they have lots of paper. You can find the normal...books, pens, magazines, stickers, embellishments, etc. They also have classes and you can schedule a scrapping party. I have found their customer service to be relatively friendly and helpful. Nothing spectacular, but acceptable.