The last thing I was going to do while visiting Arcata was buy a bike! But there I was, picking out all the accessories for my brand new black and silver Cannondale. OMG- I absolutely love this bike. I know I will have many adventures, for many years to come. But I must say, the best part of buying the bike and the real reason I decided to buy it in the first place, is entirely do to David Conrad, also known as "the bike guy"! His customer service is unsurpassed. His patience in answering all my questions (I know very little about bikes) not to mention his extraordinary knowledge of bikes, was welcomed and appreciated. The likelihood of my buying a bike in Arcata ( he knew I was from out of town visiting my son Dane, an environmental engineering student at HSU) was next to none, yet he made me feel so special and said he loved talking about bikes- to anybody! So, thank you, David! Do ask for him when you visit the Outdoor Store. By the way, when you buy a bike from the Outdoor Store, all accessories are 10% off. Tell 'em "Beth sent ya."