Wow, where do I begin? I worked in the restaurant industry for 9 years, I know the deal. My parents made their fortune from restaurants and bars, so I feel like I understand both sides very well and it justifies this review ;-/
So, today we gave this place a second try. It had been about 3 years and we wanted to try it again. My decaf coffee tasted like instant coffee, my oatmeal had so much butter and brown sugar I could hardly eat it, the blue berries were those tiny shriveled gross thingys, not real fresh fruit. Not to be picky, but it gets worse: My water had like 3 floaties, there was a long, black hair wrapped around my French Toast and not to mention when I went to use the bathroom I gagged the ENTIRE time. It was so horrible. Also, the cashier was so disheveled I was just in shock to see him working in a place that served food.
I would like to clarify that the server was very apologetic and took the French Toast off the tab. The service was fine, nothing exceptional, but she was very embarrassed about the hair FT ;)
Anyway, clearly this place has its 'lifers' but if you are sensitive to hair in your food, odors, and dirty dishes, don't go. They need a make over so bad....good lord.
PS - I've never tried the pancakes, evidently they are the reason this place is still in business.
Pros: Longevity in Austin
Cons: Restaurant is dirty, bad employee hygiene, gross bathrooms