I left a NICE review months ago, when I first started my lease. It is to my regret that I am now writing to say that this whole experience at The Moorings have been awful. It is getting worse. I pay my rent timely, never been late, never had a complaint about me as a tenant either. Before I moved here, I asked Melissa why the reviews were so bad online. she said it was because people didnt pay their rent and got mad at them. Well, I pay timely and keep a very clean,immaculate condo. Yes, it is a nice size with 3 patios, but I TAKE BACK MY NICE COMMENTS NOW.
This place ALWAYS needs repairs. They "fixed" my dishwasher by replacing it, and brought back a smaller one that doesnt clean my dishes, and it STINKS! The refrigerator drips and I cant keep alot of food in it. They suctioned it but it has to be suctioned every week now....its about 30 years old and nasty too.
Please explain why their is TAPE holding my A/C unit's door together? Why did the mainentance guy come and place a knob on a door that doesnt work now? I NEVER ASKED FOR THAT? Then, he comes to fix a tub drain that wasnt even broke, now the water leaks in the wall. The parking is awful and the small bugs are unfortunate, but they are aresult of the water leaking.
Last night, I heard alot of stomping on my roof top. I guess they are finally fixing the leaks and pipes?? And the patio screens are never working right. These so called "newer appliances" are not working. My dryer isnt drying anymore and I dont want to even bother with another work order....for what?
My neighbors are great and the unit is located in a quiet area of the Mesa Cove, but as for the office staff, the appliances, the leaks, the mold, the bugs, the new fees, the inconvenience of the doors and fixtures...this has become the worst place I have ever lived. BAD customer service, bad maintenance, bad guest parking, nasty dumpster areas, inconsistent rent charges (though I pay it timely and gave up questioning the office) and IMT RESIDENTIAL is being suckered out of alot of money from the Moorings. ALL POLITICAL.
If you have a pet and cant find a place to live, if you dont mind hidden problems, if you dont mind a community that is going down hill (The Moorings), then move here. I change my rating from LWZLB previously and give it NO STARS if I could.
Boy, was I taken advantage of....