I have used this service a few times over the years, generally before big holidays like Thanksgiving and Christmas, when I don't have time to get the house ready for family. I've found them a bit pricey for our budget (or perhaps I just dislike the idea of paying someone to clean when I can do it for free) but very very reliable. I have no complaints what so ever regarding their service- the house gleams when they're done with it. They don't take shortcuts (no sweeping dust bunnies under the rug!) and I've always been pleased with their work. I would (and actually have to friends) recommend this maid service. Fast and competant!