A group of 6 of us went here before a UTEP football game 2010; we had 1 1/2 hours before kickoff. We walked in, and only one table was occupied. While we waited to be seated, one of our group spoke with a young lady who walked in with us; this was our future waitress, and though she seemed fine at the time, we little suspected our fate! We waited at least ten minutes to place drink orders;this took quite a while to accomplish, because our waitress kept losing track of who wanted what. After another 15 minutes, our drinks arrived...unfortunately, she brought beers, which we didn't request, since none of us were drinkers. When our waitress was taking the order, I noticed that she was weaving on her feet, rocking back and forth, and I mentioned it to one of my party.
Our waitress finally took our food order, and then retreated to the bar area. I notice the other wait staff clustered around her, and that she was crying. Eventually a waiter and waitress came to our table and said that they were taking over because she was having a problem. Eventually our food came, but it was delivered by our original waitress; she couldn't remember who ordered what, and one in our group never got his salad. When it came time to pay out, we had to tell her what we each had, and make her take the beers off the tab. She was so out of it (I suspect some kind of drug use, seriously) that my wife asked if she could help her in some way. When we finally got out of there, we had missed the kickoff, and half of the first quarter. ""Tragic, Man"" would be a better name for this place. Where was the manager during all this fiasco? We were the only customers for most of our time there, and walked out very disillusioned. I do not even remember what I ate, which goes to show you how distracting the lack of service and disrespect for customers was.