JavaScript is not enabled.
The Grout Expert, Inc. - Menlo Park, CA - Reviews page 1 - Judysbook

The Grout Expert, Inc.

Claim
marker
308 Sheridan Dr
Menlo Park, CA 94025
marker
Incorrect info? Correct your listing

Reviews

( 1 )
( 2 )
( 0 )
( 1 )
( 1 )

Best

They are dependable, efficient, and courteous. They have done moving jobs for our family at least four times and twice in my office at Stanford. I would never use any other comp...

Worst

THE GOOD: Gary Hess was recommended to me and I felt very comfortable having him handle my move after the conversations I had with him. The day before the move he was called out ...

Schmoover Movers 6/20/2009

They are dependable, efficient, and courteous. They have done moving jobs for our family at least four times and twice in my office at Stanford. I would never use any other company for a local move. more

Didn't adhere to price quote; nothing special 2/4/2009

THE GOOD: Gary Hess was recommended to me and I felt very comfortable having him handle my move after the conversations I had with him. The day before the move he was called out of town on a family emergency and immediately scheduled my move to be handled by his business partner. The move itself went smoothly. It was an easy move... I didn't have a lot of stuff and nothing was particularly delicate so I can't speak to how they would handle delicate items. THE BAD: I believe the business partner charged me incorrectly and I contacted Gary about this afterwards and he has not gotten back to me. It's now been 2 months. When I contacted him I asked if I was charged incorrectly and stated what I thought I should have been charged (ie, I was nice about it.) My email was not acknowledged at all! An explanation, acknowledgment and an apology would have sufficed but I got nothing. Customer service is very important to me; more important than my potential savings. I won't use him again nor recommend him to anyone. more

Rude and inexperienced 11/12/2008

They had 3 guys, but only 2 were working and the 3rd was telling them what to do. They had a lot of trial and error. Experienced movers don't need someone telling them how to do their job. They also knocked walls and rails, and got upset and denied it when I pointed it out. They also forgot some of my stuff on the sidewalk next to my previous home. At the end of the move, I noticed one of the items missing, and the movers said they didn't remember seeing it! Luckily, the neighbors picked it up for me. more

The best! 9/11/2008

I've used Gary Hess and recommended him to many people - we were ALL pleased! Professional, careful, courteous and reasonable! more

Careful, courteous, reasonable rates 9/15/2004

Careful, courteous, reasonable rates more
< Previous 1 Next >
SUMMER DISCOUNT:
15% OFF all yearly plans
Use YEAR15 at checkout. Expires 9/30/2016

Additional information

  • Neighborhoods:

    Belle Haven, Suburban Park - Lorelei Manr - Flood Park Triangle, Suburban Park / Lorelei Manr / Flood Park Triangle

Best Deals and Recommendations