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The Fritz Carlton - Houston, TX - Reviews page 1 - Judysbook

The Fritz Carlton

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9513 Yupondale Dr
Houston, TX 77080
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(713) 464-9852
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Reviews

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Best

First impression: Hmmm this is an odd place, driving up to an old house on a small side street in Spring Branch. Kennels out back. Is this truly a business or is it just someon...

Worst

1st time ever to use a kennel. Heard horror stories about dog kennels but had to do it. Worst experience ever. This is not a caring place. BEWARE. Owner says they are on site. The...

I recommend this place! 7/17/2010

First impression: Hmmm this is an odd place, driving up to an old house on a small side street in Spring Branch. Kennels out back. Is this truly a business or is it just someone trying to make a living by housing dogs in their back yard? \r \r Answer: This is a GREAT place with caring staff and they treated my dog very well. They are very affordable, they gave my dog his meds twice a day, and gave him an extra walk each day. They accomodated me being a nervous dog-mommy and & kept his blankets, toys & other goodies either in his cage or else hanging on the outside for whenever he needed/wanted it. The cage has a private run where the dog can come & go as he pleases. This is great especially if you have animals on diuretics, who can't wait to be let out just once or twice a day. \r \r LOVE this place and will definitely use them again. Pros: lots of good stuf, read below! Cons: none that I know of more

Wonderful Place 10/19/2009

I have used this Kennel a handful of times. My husband and I must travel quite a bit for our jobs and family. I have a Husky who can be quite tempermental and a pit-bull lab mix who is very shy. Both dogs are rescues and are somewhat intimidating. My Lab-pit was found a few years ago and displayes extreme terror outside the home and around strangers. Most likely she was abused before we found her. The last time I dropped her off at the Fritz she displayed her normal terrified behavior until she saw where she was. She actually jumped out of the car and ran straight up to the door. When I opened the door, the employees greeted them by name and took my pit-lab back with no problems. I know that they are in good hands judging by how my dog responds to them. \r \r This Kennel is truly their home away from home. Pros: Everything! Wonderful Caring Staff, Great Location more

Staff cares about rescue 3/9/2009

My experience with the Fritz has always been good. While the kennel is not a new kennel, it is a small family owned business which supports several of the Houston rescue groups by offering a discounted rate for boarding. I was surprised to read the bad review as when I had a problem I spoke directly with the owner who is also the groomer and she took care of my concern immediately. I have picked up on Sundays and many times see a local rescue group on property hosting an adoption day, to me, this means the kennel is more about making money, it's about helping the ""dog"" community. I'm all for that. While I wish they offered suites, I'm quite happy with the extra attention my dogs get due to the kennel being small. I have been using this kennel since it was TLC before it was ever the Fritz Carlton.\r Pros: experienced employees, most volunteer with local rescue organizations, price is great in this economy Cons: older facility, would like to see more variety in playyards for the dog playtimes more

Over rated: Kennel of horrors 12/9/2008

1st time ever to use a kennel. Heard horror stories about dog kennels but had to do it. Worst experience ever. This is not a caring place. BEWARE. Owner says they are on site. They might as well remove that from their web page. Staff hostile and unprofessional. Owner unresponsive. Our dog ended up with mystery raw spots on muzzle both side and discovered abrasion after got our dog home. What in the hell went on at that place! I can only imagine. Its your dog and your paying money. Don't risk this establishment. Pros: can't find any Cons: hostile employees bad results more

Dogs love Fritz 10/3/2007

We left our four large dogs for two weeks at the Fritz. They came back to us healthy and happy. I was really surprised that the staff knew each one of our monsters personally when I picked them up. \r \r I looked at half a dozen other kennels before choosing them. I'll be leaving the dogs there from now on. more

Love the Fritz! 4/27/2006

I love the Fritz Carlton and their caring staff! I feel like everyone there tries to make a personal connection with my dogs. Pros: Good Value, Caring Staff Cons: Location more
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Additional information

  • Neighborhoods:

    Northwest, Spring Branch West

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