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The Face and the Body Day Spa - Saint Louis, MO - Reviews page 1 - Judysbook

The Face and the Body Day Spa

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2515 South Brentwood Boulevard
Saint Louis, MO 63105
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(314) 725-8975
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Main categories:

Beauty Salons

Related categories:

Personal Care

Reviews

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Best

The Face and The Body still has that ultimate luxury feel that a spa day should have. Nestled conveniently in the heart of Clayton, this spa offers the best in massages, skin tre...

Worst

because I went there and got a free haircut because they did it free if you donate your hair to locks of love, but it ended up that the overall experience was okay, and I know tha...

Irritating Customer Service 6/7/2011

I was extremely irritated with a recent experience regarding a my purchase of recommend face wash after my facial. I was told that if I was not satisfied with the face wash, I could return it. Indeed, after the first use, my face became extremely dry and flaky. I bought the face wash at the Chesterfield location (and had a facial at that location) at the time due scheduling other engagements in that area on that same date. However, I live and work 20 miles from this location and the Brentwood location is much closer. So, I tried to return the product with its receipt within 30 days of purchase and was not allowed to do so. In fact, I wanted to exchange the product for another product and the Brentwood employee called the Chesterfield employee on Sunday June 5, 2011 to help facilitate a return/exchange. I personally spoke to the Chesterfield employee as well. I was not allowed to return the product unless I did so at the Chesterfield location. This detail is not stipulated in the receipt or by the person who sold me the product at the Chesterfield location on May 18, 2011. I wasted my time going to the Brentwood location and am still stuck with a product that is awful for my face. This is immensely irritating, a waste of my time and effort and extremely poor customer service with unprofessional lack of disclosure. A Chesterfield manager was not in town on June 5, 2011 and I was told that Ann would be back on Tuesday. more

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I guess I shouldn't really complain... 11/17/2005

because I went there and got a free haircut because they did it free if you donate your hair to locks of love, but it ended up that the overall experience was okay, and I know that beggars can't be choosers, and I was getting my haircut for free but next time I'll just go somewhere else. I did not get a good haircut. This was quite disappointing because I have been living in St. Louis and was looking for a permanant stylist. This place will not be it. Maybe if you pay full price you'll get a better haircut, mine was rushed and uneven. more

Top notch services in the heart of Clayton 10/20/2005

The Face and The Body still has that ultimate luxury feel that a spa day should have. Nestled conveniently in the heart of Clayton, this spa offers the best in massages, skin treatments, and every other etheral treat that is the true spa experience. more

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Very nice spa with 3 locations 8/15/2005

I went to the Brentwood location for a manicure and pedicure before a friend's wedding. The lady that did both was very nice and fun to talk to. She did a fabulous job on both my pedicure and my manicure; probably the best that I've ever had on both. It's a nice atmosphere there with a variety of services. I plan to go back again soon, and I would recommend to anyone looking for some beauty treatments to try this place out. more
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